Jiffy Lube

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Employees always knowledgeable and friendly.

Very friendly & fast service, they knew exactly what my car needed and did an excellent job.

I usually change my own oil but this time the filter stuck and I could not budge it. It was so frustrating. I ended up taking my car to the Neil St. Jiffy Lube and those guys fixed me right up. They were congenial, prompt, and very understanding of my dilemma. They got the old filter off and put a new one on FREE. They made my day! They definitely have my business! #Expert#Very Professional#Prompt

My experience was horrible at this location, and it almost damaged my engine. I went in for a regular oil change, however, they failed to put oil in my vehicle and I drove the car for 600 miles when noise from the hood of my car started. I took my car to an out of town mechanic and he informed me the car had only 1 qt of oil and that is where the noise was coming from. I was fortunate that it didn’t happen in the middle of a highway driving cross country. I tried to deal with this situation with the owners of this franchise and was not able to resolve it. I contacted headquarters, they discussed with one of the owners, Pete, and he said it was my fault the car had no oil. HQ said I had to deal with the local owners and all they were going to do is file a complaint. If I go to a location for an oil change, I expect them to put oil into my car. Am I wrong on this?

If you care about your car, don’t use Jiffy Lube location on Neil Street.