Spritz Jewelers

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CLOSED NOW - Opens at 9:30am

Staff is rude.I took two watches in for repair after I spoke to a rep on the phone, a Citizen for a broken internal piece and a Tissot for a battery. I was trying to explain what another watchsmith said would need to be done to the Citizen and I was interrupted several times and was told the other watchsmith did not know what he was talking about. Spritz did not even want to hear what the issue was nor would they let me show them the broken piece.The watch actually has a broken piece on the inside that needs to be repaired. The watchsmith who showed me the issue could not repair it as his shop was closing due to personal health issues and he was not taking any new repairs. The second watch needed a battery. They did not put the watch back together correctly the first time and I now fear that the gasket is torn. So the 10 dollar battery is now costing me a trip to Windsor jewelry in Indy to see if the Tissot is now damaged from the mishandling. As a paying customer I have never been treated so poorly before. They treated me as if I wanted a hand out. I will never go back. At least I was able to see what kind of store it really is before I purchase my next watch. I may have made the mistake of buying it from them. I regret going there.