Tire Pros

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OPEN NOW - Closes at 5:00pm

Date of service: Saturday, July 27, 2019. In my opinion, this place is completely dishonest and a waste of $107 for a wheel alignment, that never occurred. It appears as though they prey on people without any mechanical experience, unlike myself. I was charged full price for an alignment with only 5 minutes on the rack to simply print out my own diy alignment results after replacing the tie rods myself. I've never met an honest mechanic who would even attempt to perform an alignment on a vehicle without inspecting it first for worn bushings knowing that would cause an unsuccessful alignment, but they do. I watched the "service" through their window the entire time, literally 5 minutes and no hands tools later, my vehicle was ready. I returned within an hour of "service" to inform them my alignment was exactly the same as before I brought it in, still pulling to the right and steering wheel not straight. They said they would look at it again and make the necessary adjustments. They looked, but did no adjustment whatsoever. I specifically asked if they would adjust my drag link to straighten my wheel, he said they will/did, but it was in the exact position before I even brought it to them. The manager even took me out to the bay to point at my control arm bushing to tell me that's the culprit. Did they offer me a refund or discount for wasting my time? No, that would show integrity, which clearly they have none. Beware.

Terrible experience. Paid almost 1000 for a part for my ac, got the car back and it wasn't fixed. Took it back to them and they wanted an additional 1600 for a computer that it orginally needed and they misdiagnosed. No refund on my 1000 or apology. Definitely will not be returning.

Dont waist your time with this company. I purchased a voucher through Amazon local. the voucher stated it came with standard pads. My car takes upgraded pads. So I purchased them from Oriley's exactly where they would order them from. However they wont honor the voucher because this merchant states they cant install other parts not sold by them. Funny because the voucher doesnt STATE THAT fact. Typical bait and switch. Which is Illegal.. I would not recommend this company to anyone. Buyer BEWARE..

Don't even bother coming over here. I had my Toyota 4runner alignment done here waited 3 hrs for them to be done with it. So after they finished with alignment paid 80 plus tax left to test it on the highway and still pulled to the right. I defenityl don't recomend this place for any work done.

In addition to getting a full set of tires with the compelling offer of free alignment and free rotation for life, I now take both my cars for regular maintenance to Tire Pros Chandler. New management is very professional, very knowledgeable and extremely efficient. Highly recommended.