Chaplin Kawasaki

Write a Review860-455-1233

I would never deal with this company after ordering an item on amazon they cancelled it stating it was not in stock. What happen was they posted it on amazon with the wrong price and after I ordered it they canceled the order. I attempted to call the company and they stated they had plenty of the item in stock and would never cancel an order. I was yelled at after I said I could send them emails with proof conformation of the order and cancelation. I was placed on hold oblivion and they refused to talk with me after they hung up on me so there customer service is the worst I have ever experienced. I would never recommend dealing with this company.

WARNING!!! The service dept told me that since I did not purchase my Jetski there the would not honor the FACTORY warrantee! He told me to bring it back to where I bought it from. While I understand that machines purchased from they would get preferential treatment, to refuse to honor the warrantee is unprofessional. If this is how they treat customers...imagine how they will treat your machine!!