Alpha Dog Omega Cat

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Tiny store, small selection, high prices, rude staff. I teach small business owners. The average cost in advertizing cost $50 for every person walking into your store. I, a customer, walked in, the staff asked me what I was looking for, I said a dog washing tub. Her reply? GOOD LUCK WIHT THAT!!!. If you don't carry it, find it and special order it for the customer, if they don't want to wait suggest cheap dog washie places, dog services...something! I will use this as an example in the future on how to waste an opportunity to get a faithful long term customer, How to drive them away so they never return and make sure they tell their friends. I wouldn't have believed it if I had not seen it with my own eyes. PS: We have two dogs, three cats, spend hundreds each month and thousands each year on our pets.