Low Country Citrus Solution
597 White Chapel Cir, Charleston, SC 29412
Serving the entire Low country area
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04/21/2021
Provided by YP.comRandy and Rusty were amazing to work with! Exceptional job! Our rugs and couch look brand new! I would highly recommend- you will not be disappointed. Efficient, friendly, responsive, and on-time!
02/06/2013
Provided by YP.comQuite simply - if every business I dealt with had as much professional expertise and such exceptional customer service as Low Country Citrus Solutions, my life would be much easier. We have been using them for several years and have always had perfect results - our carpets look like new and smell fresh. The stains are gone permanently. Randy is also extremely responsive to those emergency "pet situation" panic calls and shows up to our door at lightning speed and produces positive results. He regularly goes out of his way to please his customers. The shocking thing is how resaonably priced Low Country Citrus Solutions is for all this great service and expertise. I recommend this company 100%
12/13/2012
Provided by YP.comLast spring Randy Stuckey, owner of CitruSolution, spent a weekend on Callawassie Island cleaning my oriental rugs and wall to wall carpets. He did a great job. I was very impressed that he tested each area before using his solution, and took his time with each stage of the cleaning. Several of my neighbors hired him to do their carpets, and I have heard positive compliments from everyone. We are so pleased with our clean carpets that we are going to invite him back next spring. I am especially pleased that CitruSolution does not contain any chemicals but rather uses all natural ingredients. Thanks to Randy for a job well done.
09/22/2011
Provided by YP.comLowcountry Citrus Solutions came out to clean my carpets. First, I will say that they got back with me right away and worked so well with my schedule. Second, they came out within 3 days of my request. Which is great because when I decide I want something I want it now. Third, when I got home that afternoon my carpets were all dry and looked amazing. The best part is I had some rust spots on my almost white carpet. I had tried many things to get it out but failed. All the rust spots were gone. My carpets look new and it was very affordable. Thanks, Randy!
07/22/2011
Provided by YP.comRandy did a superb job. The carpet looks and smells great.Very reasonable price.Will defintely use again in future.
07/20/2011
Provided by YP.comRandy went above and beyond to clean my carpets. He even accommodated me on a Sunday afternoon. I had wine stains that I could not get out on my own and guests coming to town the next day. My past experiences dealing with carpet cleaning companies in Charleston had been less than favorable due to the whole bait and switch approach and their lack of personal attention to detail. Not the case with Randy and his team. I'll only work with Lowcountry Citrus Solution going forward!
07/11/2011
Provided by YP.comMy wife and I were thrilled with the results! The house has never smelled or looked better. Thanks for your hard work.
07/01/2011
Provided by YP.comI had my carpet cleaned by this company about a week ago, and I am not happy with the results. When the carpet was wet it looked clean, when it dried I still had those stains. The carpet only keep that citrus smell for only a couple hours after it has been sprayed. The manager called me after 7 days of complaining about how my carpet looks with the stains, to argue with me over the phone. He even said he will not recommend anyone to use a steam cleaner carpet service to clean their carpet. If he knew his company could'nt clean the carpet the right way as they advertise it. WHY TAKE ADVANTAGE OF PEOPLE AND THEN ARGUE WITH THE CUSTOMER? I will not recommend this ncompany to know one. I had another carpet cleaner service to come in and clean behind this company and they did a GREAT JOB!!!!!! NO STAINS!!!!!! I had to put a star because you can't leave this site without doing so. THEY DID NOT DESERVE THIS RATING!!!!!!!!!!
Unrealistic Expectations: This customer left out just a few important details: There was so much urine and dog feces (5 dogs- 3 puppies and 1 rabbit) in all of the carpet, I could not even clean the master bedroom. But, being the professional I am, I did a pre-inspection walk-thru with the husband and informed him that he had a major problem with his carpet. I also informed him that urine and feces are considered a containment in the carpet and would eventually require additional specialized cleaning, (restortative cleaning) because the urine had most likely gotten into the pad and possibly the sub- floor. Nevertheless, I did clean the carpets, and got a very good result. I even have the signature of the owner on the work invoice stating that he was satisfied with the work. The problem came several days after I left with dark stains re-appearing. This is a result of carpet "wicking." As the carpet dries, it sometimes brings up stains that are underneath the carpet (in this case urine/dirt mixture). One of the main reasons my system is so good: low moisture means less chance of returning stains via "wicking," After talking with the customer, I did agree to pay for a steam cleaner to re-clean the carpets, knowing that it may make the situation much worse, if they applied too much water to the carpets. Now, I am informed that the customer did not even write this review, (claims her sister may have written it) and dosen't know how it got online. It's obvious that I was scammed by these people into free carpet cleaning. But, I will keep my word, and send the money to them for the second cleaning. My mistake: this was just one of those rare situations where the carpets should have been replaced, not cleaned. And these will have to be replaced. I just feel sorry for the landlord where these people are renting. Finally, the wife stated during our converstion on the phone "the customer is always right" but in this situation, there may be an exception to that rule!
06/06/2011
Provided by YP.comRandy and Citrus Solution is a fantastic combination. I have white carpet and a pool in the yard. Needless to say, there is a constant stream of kids tracking dirt right through my living room. We call Randy and he adds us to the schedule. What a wonderful experiance. When i get home from work the house smells great the carpet looks like new and it is dry! I have had steamers come in and the carpet was wet for days and didn't clean half as well as Citrus Solution!
If you are a dog lover, Randy is your man! I have two labs. They are worse than my kids. I have microfiber couches. I came home from a business trip and sat down and the couch smelled like a kennel. I called Randy to ask where i could find someone to clean them. Randy said he would take care of them. I was skepital that they could be cleaned. He not only got the dog smell out of the funiture he cleaned all the stains that the dogs and kids had deposited over the years.
It is such a nice feeling to have freshly cleaned carpets and furniture.
03/11/2011
Provided by YP.comRandy at Citrus Solution is great. He is very helpful and adjusted his schedule to fit me in. The job he did far exceeded my expectations. A major bonus is that the house smells fantastic. As a Realtor I do not hesitate to highly reccomend Citrus Solution.
Michael Blaze, Five Star Real Estate
02/26/2011
Provided by YP.comPrompt, friendly, professional, and affordable. I can't say enough about Citrus Solution. I spilled a bottle of polish on a new oriental rug and Citrus Solution removed it. Good as new! Thank you so much from View Salon and Spa.
Remember- this kind of stain removal is not part of normal carpet cleaning...it requires specialized chemicals and techniques..results may vary. Major stain removal, like above, should only be done by a IICRC certified technician. I recieved my certification in January 2011
02/07/2011
Provided by YP.comIt is without hesitation that I recommend Citrus Solutions carpet cleaning. I have a 51 room hotel located on the Isle Of Palms, South Carolina and have tried no less that 5 companies to clean the carpets in all the rooms at the hotel. None of them came close to the results that Citrus Solutions gave us. Randy and his company were professional, timely, and thorough. I have scheduled them to clean all the hotels carpets between 2 and 3 times- every year.
Doug Hitchock
General Manager
Seaside Inn, Isle Of Palms, SC
09/11/2010
Provided by YP.com“I am thrilled with your carpet cleaning services! The entire room shines and the carpet looks so thoroughly cleaned, not like the water saturated steam cleaning of the past. I especially enjoy the initial citrus scent. Smells very clean and has a nice aroma! It is hard to believe it dries as quickly as it does; No more waiting hours and running every fan in a house to get it dry! The days following it looks just as good as the day you clean. The variety of carpets you have cleaned all have great results! The higher grade carpets looks better than it did brand new and the older, more worn carpets, look like it has another life!
It is a privilege to be able to call on you for my clients, my home and my friends!”
Jan
Broker-Associate, ERA-Tides Realty
08/11/2010
Provided by YP.comThe results were fabulous. He took out stains that no one else could. My carpet looks brand new and smells wonderful. The carpet dries in no time. Randy(owner) was on time and very friendly. He even gave me a bottle of citrus for the spills that happen after he is gone. Thanks, Randy.
08/09/2010
Provided by YP.comCitrus Solutions showed up on time. The owner of the company, Randy, actually did the work. He charged me exactly what he quoted over the phone. The carpets came out beautiful, and the smell was wonderful!
Highly recomend this company!
More Business Info
Cleans better, dries faster, stays cleaner longer and smells great!
- Hours
- Regular Hours
Mon - Sat: - Brands
- IICRC Certified Firm
- Payment method
- paypal, all major credit cards, check, debit, amex, discover, mastercard, visa
- Neighborhood
- Lake Frances
- Accreditation
Business Networking International,CitruSolution
- Other Link
- Category
- Carpet & Rug Cleaners