J P Auto Repair
516 Russell St, Charleston, WV 25302
Reviews
05/06/2023
Provided by YP.comGreat People
Friendly & is a fellow "Car Buff"!!
08/27/2020
Provided by YP.comAlways courteous and trustworthy. Reliable. Honest work at honest price.********** No hidden fees. Local, dependable service........
06/20/2016
Provided by YP.comGreat mechanic! Wonderful customer service! Very trustworthy and dependable! Only mechanic I trust to work on my cars!
10/12/2010
Provided by YPmobileTHe service was very good and they where very quick an inexpensive.
07/10/2008
Provided by YP.comI always thought that John's reputation was on the upandup and always thought very highly of him. Now I find that his charges are very high and he does not honor his work. I recommendation to a friend for John to do some work on a very expensive auto and now my friend is having more problems than when he first went into John's shop. At this time I will make no further recommendations for JP Auto Repair.
Dear Customer, First of all thank you for your referral. I am JP's business partner and want nothing more than to resolve any issues your referral had with the service they received. Please feel free to contact me at our email address and I would be glad to look into the issue for you. Our business does have a very good reputation in the community and beyond. I being a somewhat "silent" partner - I am not made aware of all issues that occur on a routine basis but do all I can to resolve them. Addressing your comments, part of my job is to do price and quality of service comparisons between our business and others; and I continue to find that we are among the least expensive overall in the area. One example is we perform FREE diagnostics - which typically costs between $50 - $100 anywhere else. I also have not known John to correct an issue that we were responsible for, at no cost to the customer. However, if there was a pre-existing issue that was caused by service previously performed - that is something we often do not address due to liability etc. I realize that this event you are referring to was quite a while ago but I have not been notified about testimonials added to this YP website. We apologize for any inconvenience your referral had but again, a more descriptive explanation would be appreciated.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Brands
- Interstate, Raybestos
- Payment method
- amex, master card, visa
- Neighborhood
- West Side
- AKA
JP Auto Repair Inc
- Categories
- Auto Repair & Service, Auto Oil & Lube, Auto Transmission, Automobile Body Repairing & Painting, Automobile Parts & Supplies, Brake Repair, Emissions Inspection Stations, Tire Dealers, Tire Recap, Retread & Repair