Allstate Insurance: Eric Bohman

Write a Review704-800-6360

CLOSED NOW - Opens at 8:30am

Very poor customer service. Had Allstate policy for 2 years and never heard from them, until auto policy was going to be cancelled. Then, the agency refuses to cancel my insurance, instead request I pay for a full month that I am not using the insurance, then get reimbursed. They are even going as far as threatening to report that I was uninsured for the 7 days I am requesting to pay for the policy. My policy was paid in full up to Sept 30. I am asking to pay thru 10/07 which is the date I am requesting to be cancelled. This agency wants payment in full of $197 and then they will reimburse me to for the overpayment. I still have a home policy that is paid in full with this agency and still they are playing hardball. This broker seems to think only about his commission and not the customer's request to be treated as any other insurance company would.

They continue to state that this is Allstate policy which I have received information from them that they can infact issue a pro-rated bill and would not report me as uninsured, when I am requesting to pay for the days I was insured by Allstate.

DO NOT BUY INSURANCE FROM THIS AGENCY, AS THEY ARE NOT CUSTOMER SERVICE FRIENDLY AND SHADY WITH THEIR ACCOUNTING PRACTICES.