Bar Louie
8760 J M Keynes Dr, Charlotte, NC 28262
Reviews
10/19/2016
Provided by YP.comThe problem started when there was an unusually large party being seating in the dining area (15-20 guest) which was clearly unfit for such a large party to be placed in one seating location But while dining my family (a child and woman) about half way into our meal we literally noticed 5-7 people standing directly infront/around our booth with the view of each individuals rear end facing us and our food!I literally press through this group of people and interrupted my waitress when she was helping other guest, whom were also irate, to hand her my debit card (without getting a check) to cash me out.I'm not a confrontational person so I decided the right thing to do is express my concern to the manage and while briefing Melvin Purrell (manager) on how displeased with the service and etiquette my family and I had received he had the look/body language of someone who JUST DIDNT CARE and was "bearing" to even listen!I expressed to him the lack of customer service, the lack of personal space due to this larger party being crammed into an unfit dining space, and the disgusting fact that we had peoples rear ends literally 2 feet from our table (facing our food) and also being isolated from our server. I explained noone should ever have to pay for such a lack of service and disgusting environment my family and I were put in (Melvin Purrell not knowing I had already given my credit card to pay for my families meal), frankly tells my family "you ate the food, you pay for the food" then I frankly explained to him "When I started eating my dinner sir there wasn't 5-7 ASSES in my face either nor had this party been allowed to basically dominate this dinning area at that time".This "manager" (Melvin Purrell) is a HORRIBLE representation of decent managerial expectations and is unfit for a job involving customer service and respect.Everyone isn't meant to be a manager, and every restaurant isnt worth your money.This place kills 2 birds with one stone!
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Phone: 980-326-4400
Phone: 704-595-1956
Phone: 704-547-5278
- Payment method
- mastercard, all major credit cards, diners club, visa, amex, discover
- Price Range
- $$
- Neighborhood
- University City North
- AKA
Bar Louie-University City
- Other Links
https://www.barlouie.com/locations/us/nc/charlotte/university-city
- Categories
- American Restaurants, Bars, Restaurants
- Other Information
Cuisines: American
Price Range : Average