Carolina Sporting Arms

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CLOSED NOW - Opens at 10:00am

have been in store numerouse times.purchased my first and 2nd gun there.staff was freindly let me touch everything .i found them very resourcefull.held a 50 caliber too. willl get 3rdgun in february 2010.

First started by calling that I had 3 guns in a light duty fire box I had lost the key. The person I spoke with said sure bring it by, likely it will just pop open. In half hour I arrived. The man at the register just glared at me. Finally a lady came to me, I explained I called earlier. She started snapping at me. She called me a thief 3 times with this other guy just staring at me. So if you are in the mood for humiliation and being treated as a criminal this is your place. Thankfully there is an awesome gun shop just up the street who treating me like I was his favorite customer.

I visited this location on 12-22-15 to purchase an item that is listed on their website as "In Stock" only to be told by a salesman that their inventory at the store has nothing to do with the website and what I'm looking for isn't in stock. Drove 45 minutes to learn that happy fact. My advice is to call these bozos before you drive to their store based on what their website says.

Being pretty knowledgeable about firearms I decided to shop at CSA since I live on the other side of town. I found they have good customer service a great selection of accessories but there prices are high expect to pay 20 to 25% more. Don't think I will be a return customer.

BUYERS BEWARE. I am not one to take the time to write negative reviews - I'm far too busy. I am a business owner myself, a doctorate, and a past board member for Safari Club Int'l, Charlotte, NC. I was so disappointed in this businesses practices that I must share the following and warn others:



1. I bought a new .380 pistol for my concealed weapon from Carolina Sporting Arms (it was near my business and convenient, though I usually buy from two other area shops).



2. I took the pistol to the range for the FIRST time and it did not fire.



3. I brought the pistol back -straight from the range and told them I'd like a refund AND that I was going to use that money plus add $400 more to buy a more expensive pistol. The staff took the pistol to the back firing tube and had the same problem - WOULD NOT FIRE.



...this is where the story gets truly unbelievable!



4. The sales person and later the manager, both, told me that they "could not" give me a refund, however, they would either send the gun back to the manufacturer to get repaired or give me back 50% of what I paid for the gun! ...really. This is after I had offered to buy a pistol that was twice as much money.



This occured in January 2012 and is 100% true. Later in speaking with other gun enthusiasts at the Charlotte Gun Club and Safari Club, I heard of many other bad experiences. One comment that came up time and again was that they charge more than the other Charlotte stores for the same guns. Avoid this place and go to Hyatt in Charlotte or Nichols in S.C. for good old fashioned service and integrity.