Chipotle Mexican Grill

Write a Review704-596-0117

CLOSED NOW - Opens at 10:45am

GREAT ESTABLISHMENT!! Don't listen to her! This facility was just opened and when me and my family were there a line was wrapping around the store! practice makes perfect! This could be someone's first job, or they've never dealt with a lot of traffic at another job.

Disregard what she said this chipotle has very good energy the only reason why they were out of steak was because it's opening week so they ran out of things fast try next week.

My husband and I were so excited to get a Chipotle over by Northlake and went in for the first time today, but unfortunately won't be returning. We witnessed a female employee get frustrated with a customer within a matter of seconds, she rolled her eyes twice at the customer and then decided she didn't want to help her, so someone else did. We got up to order, there wasn't any steak and we asked if any would be coming out. Another female employee told us no, but we looked behind her and the lady was cutting up the steak and wasn't almost ready to be served. As we stood there waiting just a few minutes to get the steak, the one female employee was carrying on about how she wanted to punch the other customer in the face and she better be glad she wasn't off work yet and how annoying it was that she was stuttering and couldn't understand her.

There were way too many young people working this line and I highly recommend management to get more experienced employees or for them to watch their employees closer. It was a very disappointing experience.