Maid In Heaven

Write a Review704-566-4000

OPEN NOW - Closes at 3:30pm

Hired Maid In Heaven to do a move in cleaning for the home we just purchased. Cleaners showed up on time, did an outstanding job and received an email the following day to be sure I was pleased. I definitely was!

Great experience with Maid In Heaven. Contacted them through email. Quick response. Set up everything without having to make a single phone call. Cleaner showed up on time, had everything she needed which was great as our household was completely packed up and in a moving van. Got a call from our realtor this morning, Maid In Heaven did an extremely thorough job and our home is now ready to put on the market. Again great experience with Maid In Heaven.

Quite pleased with the level of customer service and the professionalism of the cleaner Maid In Heaven sent to clean our home.
All around, quite pleased.

Mom had hip surgery a couple of months ago and I was unable to make the weekly trip to Charlotte to clean for her.
Found Maid In Heaven online and submitted a request for an estimate. Estimate was very reasonable so I contacted them to clean for Mom on a weekly basis.
She has been very pleased with each and every cleaner she has had.

HI MY NAME IS GLORIA ALLEN, I CLEANED FOR MAID IN HEAVEN FOR 14 MONTHS. WHEN I FIRST JOINED MAID IN HEAVEN IN MAY 2014, I READ ALL THE REVIEW ON GLASSDOOR AND SEEN THAT SOME GIRLS HAD NOT GOT PAID. BUT BC I NEEDED A JOB AND THE PAY WAS 16.20 AN HOUR, I ACCEPTED THE POSITION. I PROVIDED ALL MY CLEANING SUPPLIES, MY CAR, MY MILEAGE, MY EFFORT, MY TIME, MY SMILE. ANYWAYS, I QUIT. I QUIT KNOWING THEY WOULD COME UP WITH SOME WAY NOT TO PAY ME. I HAD WORKED A TOTAL OF 34 HOURS WHEN I QUIT AND I DIDNT RECEIVE ANY OF IT. ANYWAYS WHEN I TOLD THEM I WASNT GOING TO TAKE MY CHECKS TO THE BANK, BC I KNEW THEY WERENT GOING TO PAY ME. EMILY PROCEEDED TO TELL ME THAT I WOULD BE CHARGE 55 DOLLARS A DAY UNTIL I GOT THEM TO THE BANK.TAKE MY CLIENTS CHECKS TO BANK, AND I NEVER GOT PAID TODAY. I JUST CANT BELIEVE THEY WOULD BE SO UGLY. IF U EVER HAVE AN EMERGENCY, THEY PAY 55 JUST FOR YOUR APPOINTMENT. SEVERAL TIME I RODE TO THIS LADIES HOUSE, SHE WAS NEVER HOME I NEVER GOT ANY REIMBURSEMENT FOR THEM TRIP

Let me start off by saying Emily, the person I spoke to from beginning to end was very pleasant! Our house was completely empty since we're moving out and having it cleaned for that purpose. The house was cleaned while we were at work. Once we got home to inspect it we noticed that there were a few things that were not done. Although the floors were obviously mopped, some of the rooms were streaked. One of the bathrooms inside cabinet was not cleaned.I immediately called and Emily scheduled another to cleaner to come out first thing the next day to get the areas missed. OK. (at their expense of course) That did happen and the cleaning was MUCH better Yes, they had to come back out, but this company gets 5 stars for correcting the problem and promptly address the issue. Overall, I would recommend Maid In Heaven and will use them again.

Never an issue with Maid In Heaven.

Call when I need a cleaning and Emily always sends a polite professional cleaner to clean.

Doesn't matter if I contact them once a month, before a party, birthday or my in-laws arriving, I know I can count on this cleaning service to get the job done.

Especially like the fact that the cleaners always bring what they need which takes a bit of stress off me to make sure I have all the needed supplies. I make an effort to be sure and have toys up off the floor, newspapers in the recycle bin and clean sheets laying on the unmade beds. And another good pointer my mom always told me; schedule an additional hour, so the cleaner has time for the little things that add a nice touch. She is right, it is well worth the money!

It was such a joy to have a representative of Maid In Heaven come to clean yesterday. Kim was on time and very professional. Had some problem areas that needed tackled (need I say master bathroom) and my kitchen floor. Asked her to spend extra time scrubbing and getting them back to move in clean. She did an absolutely wonderful job!

Great cleaning service. We have a huge problem (albeit a happy problem) with dog hair. After Maid In Heaven comes, it is such a pleasure to walk around in my bare feet!

So impressed with the move in cleaning Maid In Heaven did, I now have them come out every week!

It's just wonderful!

I started off with a spring cleaning and then signed up for twice a month. I come home after Paula has been here and my home is immaculant. I should have done this year's ago. I am so pleased with the service!

I have been a Maid in Heaven customer for more than a year. Best decision I ever made. Allison does a fantastic job. Every other Thursday I come home from work and I can smell the clean as I go through the door. She manages any special requests that I might have and occasionally surprises me with some additional cleaning that she had time for such as the stove or polishing the cabinets. In addition, she always leaves a note describing what she accomplished. It is such a relief knowing that those tasks will always get done. If I could only find someone like Allison to take care of the yard.

Appreciate the great job doing my move out cleaning this week. The people I sold the house to were thrilled. Thanks to everyone.

Just wanted to say thank you to Maid In Heaven for the fine job they do cleaning our home. A cleaning service is not a luxury but a necessity at our house! We have been very pleased with the level of service we continue to receive. Keep up the great work!

Thanks for all your help!

The cleaning was wonderful.

My wife and I have been using this cleaning service for over 5 years every other week.

We have referred co-workers and friends and will continue to do so..

When a situation arises with a cleaner (their only human after all), the office staff has a compassionate ear and the issue is rectified within a day.

No complaints from us.

Kudos! Had Maid In Heaven come the day before our big annual 4th of July party. Very impressed and happy with the cleaning they did.

Just wanted to let everyone know the professionalism, politeness and fantastic cleaning Freda does for me each and every week. It is a joy to have her here. It is a joy to have a clean house when she leaves! Thank you Maid In Heaven for finding such wonderful people to work for your company!

Very impressed all the way around. The cleaner was scheduled at 8am on Thursday. At about 8:05a Patricia called from the office to let me know that Allison was stuck in traffic but would be there shortly. When Allison arrived she apologized for being a few minutes late then got right to work. She did a tremendous job cleaning and I am one happy will call them again soon client!

All the people who have ever come to clean my house are polite, professional and do a wonderful job.

Patricia who manages the office is very pleasant and accommodating.

I am very comfortable having Maid In Heaven's cleaners in my home to clean, even if I am not home.