What is Need A Hand?

Simply put, Need A Hand is a service broker. We utilize our relationships with local, independent and small business contractors to quickly, safely, and efficiently locate and provide the services you require.

When can I use Need A Hand?

Any time is a great time to give us a call. Whether you've got an emergency plumbing problem at home or just need to schedule a weekly cleaning of your business office, Need A Hand is available 24/7 to quickly respond to any request.

Where are you located?

Our temporary office is located at 3726 Lake Rd, Charlotte, NC 28269. However, we're currently negotiating office space and will have a permanent shortly.

Will there be any offices closer to me?

Need A Hand will be hiring multiple qualified consultants to provide service capabilities across the city. These consultants' locations will give you close convenient access to a branch office wherever you're located.

Why should I trust you?

We're local - at any time, you are free to walk into our offices and receive outstanding service. Our close presence holds us accountable to the local community and more importantly to you, our partner. That fact alone sets us far apart from our competition.

What if the work is done poorly?

All our contractors have been carefully screened with past customers and work reviewed – our goal is to make sure things get done correctly the first time. However, in the event that your contracted order is not complete within industry standards, Need A Hand will personally attend to the matter, providing any conflict resolution as well as other solutions and dealing with the contractor on your behalf.

Do I get the same contractor each time?

Your contractors will vary by job type, but for reoccurring jobs, you'll most likely get the same contractor each time. However, its generally more efficient (and thereby less costly to you) to dispatch whichever qualified contractor is closest and available at the moment. If you prefer to use the same contractor, let your consultant know and they will be happy to set your account up however as you wish.

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More Business Info

Never trust an online home improvement screening service again. We're local - the only REAL way to do your homework. See our website for more details.

Hours
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Services/Products
Need A Hand provides free consulting for any job, large or small. So, lets say you need a plumber, photographer, landscaper, carpenter, maid, or anything Simply give us a call or visit our office. Our local, professional staff will carefully listen to your needs and assist you in nailing down the details required for an accurate estimate. If your project needs an "eye level view", we will come to your location and meet with you personally, large or small. Should you decide to proceed with your project, Need A Hand will draft a contract detailing your requirements. We tap into our pool of affiliated talent and dispatch our most appropriately qualified contractor based upon your individual request. Before and after the work is complete, simply sign the contract and let us take care of the rest. Regardless if your budget is $50 or $5000, its that easy, each and every time. Need A Hand handles all aspects of your contract from customer service to billing. What if you have a question or concern? What if the job doesn't get complete as you agreed? Rest assured knowing that Need A Hand will handle any contractor issues on your behalf. They work for us daily, so we know them best. To sum it up, we're the only company you'll ever really need to deal with. Over the past few years, contractor screening tools have become completely automated. But have you ever wondered how a website could possibly screen someone? The truth is, its nearly impossible to truly clear someone you've never met before. Our contractors (and any relevant employees) have been interviewed, investigated, and screened personally and locally by our staff. We keep in constant communication with them to monitor any poor workmanship, bad business practices, price changes, capabilities, new hires and various other factors that would usually affect your choice as a customer. In short, we perform due diligence and build a relationship with your next contractor, long before you ever need them. Need A Hand is truly the best way to do business in Charlotte.
Amenities
We're local. At any time, you are free to walk into our offices and receive outstanding service - we hold ourselves accountable to the local community. That alone sets us far apart from our competition.
Categories
Home Repair & Maintenance, Building Construction Consultants, Cleaning Contractors, Landscaping & Lawn Services, Plumbing, Drains & Sewer Consultants
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