Town and Country Toyota

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OPEN NOW - Closes at 6:00pm

Amazing experience. Ask for Koob!!

Excellent dealer, excellent service and attention

Ziggy provided exceptional service. He was able to meet me where I needed to be in a new lease and worked quickly to secure the vehicle I was looking for.

Jeff was great and every employee was helpful, patient, and professional. I will shop there again the next time we need a vehicle.

Did the work thoroughly and got info about upcoming work that needs to be done. Would recommend them highly

Everyone was so helpful and professional. Greatest experience I’ve ever had in purchasing a automobile. My sales rep, Quinton, was very knowledgeable and explained all the different features and packages available. I bought a Rav 4, and I love it. Town & Country Toyota-Scion is the place to go for a great deal on a vehicle.

Getting into the dealership heading south on South Blvd is a bit tricky but once on their lot I found the service and assistance exceeding my exprectations of general car service dealerships. They were busy but I was given immediate attention and understood the short wait until a service technican could assist. The price was well within the standard expense and wait was pleseant - waiting room is a bit crowded with chairs but they are large upholestered & comfortable. There was no pressure to purchase additional services and free popcorn and coffee are always a plus. Great experience and I will be returning.

Nobody likes getting into an accident, but Town and Country Toyota's Body Shop made the repair process painless. The Assistant Manager, Jerry, kept me informed throughout the process and ensured everything was handled with the rental and insurance companies. Overall a great experience.

Service department is sub-par. I took my Tacoma in for the first oil change today (@ 4500 miles on the odometer). I called ahead to verify that the service department wasn't busy and told the assistant service manager that I was coming in for my first 5,000 mile oil change. After driving to the dealership I was told that the oil change wasn't necessary until 10,000 miles because Toyota puts synthetic oil in Tacomas. Now why wasn't I told this on the phone so I wouldn't have to drive in?



I was skeptical that Toyota would put synthetic oil in a Tacoma, so on the way home I called three separate dealership service departments (N. Charlotte, Concord, & Scott Clark) and each one told me that the Tacoma takes standard oil and it indeed does have the oil changed every 5000 miles, contrary to what Town and Country service department indicated.



I contacted Town and Country's service department manager who verified that they indeed made mistake, so they owned up to it after I caught their error. But a simple error like this doesn't inspire confidence that they can fix more complicated issues.



On a sidenote, you can tell if your vehicle takes synthetic or standard oil by the oiil fill cap. Standard oil will say 5w 30 on the oil cap. Synthetic will say 0w 20.