Universal Cab, Co.

Write a Review704-333-5555

OPEN NOW - Open 24 Hours

Had to take cab home from the emergency room. My arm was in a sling. I had to ASK the driver to come around and help me with the heavy door and he didn't want to get out to help. Couldn't take a debit card because his reader was broken and he left his Square at home so I had to pay extra for him to find an ATM to get cash. Didn't know his way around at all and did not use GPS, if he even had one. Kept asking me about some kind of voucher to pay him with. Had no idea what he meant. Horrible experience!!!

This company needs to be shut down and I say that because tonight my mother was dropped off at a gas station and left and that was not her destination she called an hour here so she can get dropped off at work and she wanted to stop by the store so she can get the money to pay the cab driver and something to eat in the cab driver left her he was very rude and very disrespectful and late now this cab drivers number is 1801 and I would like for him to be fired or this cab company to be shut down because if this is how you treat your customers you no longer need to be standing now if someone would like to contact me further information here is my email address [email protected]

Fast isn't even in their vocabulary! !! Called a head and waited for 30 minutes. Had to call back and put on hold for 6 minutes so they could "check" where the cab was at. Really? With GPS and you can't even tell how far away the cab is.
Never again. I will use uber or city cab next time.

Universal taxi is the best taxi I have ever rode in. They arrived quickly, had the best price, and the driver was so nice. I will use them again.

This company is absolutely horrible. Cabs are ridiculously late and the customer service response is so bad. This company is unreliable and does not care. I will never use this company again. My cab was close to an hour late picking me up and I called way ahead of time. I called the company twice and they said they would get a cab in the area to me immediately. Never happened. Called Uber and got picked up in 2 minutes. And was in the Uber cab before the Universal cab ever made it to me. I will never use this company again.