Airport Road Auto Center
1791 Airport Rd, Charlottesville, VA 22911
Reviews
11/21/2014
Provided by YP.comLove Airport Auto. They go above and beyond fixing what needs fixing. Good prices. Excellent pick up and drop off service.
05/14/2014
Provided by YP.comBEWARE: DO NOT TAKE YOUR CAR HERE- THEY ARE AWFUL!!!!
If there was a way to give this company negative stars then I would because they don't even deserve 1 star! I brought my car here to be serviced and have the brakes replaced. Whoever replaced the brakes on my car did not install the brake caliper bracket correctly and the never tightened the bolts. So, of course, we had no idea of knowing what a terrible job they did so we paid for the service and drove off. 3 days later my husband was driving the car and suddenly the brakes locked up on him and the car made a sharp right turn which caused him to loose control of the car and ran off the road. Apparently what happened was that the bolts came off which caused the front right assembly to fall off the breaker, essentially causing the right break to fail completely. Thank God that he was on a back road, if this were to have taken place on a highway or busy road this could have easily killed him or someone else on the road. The car was in such terrible condition that he had to have it towed to the nearest auto shop. Once inspected at the auto center the technician noticed that the left bolt was also loose! I cant even imagine how horrible of an accident it could have been if both bolts came off at the same time! To simply say that they did a poor job is a huge understatement. They neglected to do their job properly potentially could have lead to a very serious accident that could have resulted in personal injury and even death.
When I called to explain what had happened to the owner he said it was "human error and that it was similar to going to a restaurant and getting food poising"! Seriously, the owner of this auto center just compared my husband having a potentially deadly car accident to food poisoning?!!? Not only did they do a terrible job on my car but they also have ZERO customer service. IF YOU VALUE THE SAFTEY OF YOURSELF AND OTHERS ON THE ROAD THEN DO NOT BRING YOU CAR HERE!!!
03/06/2012
Provided by YPmobileGreat people, great service
07/08/2010
An honest auto repair shop is worth it's weight in gold. I brought my car in for an oil change. I'm the original owner and it had 50,000 miles so I asked Airport Auto to check the break pads. I was expecting they would recommend changing the brake pads. They said the brakes were fine. They check every 3-5,000 miles when I get my oil changed and they still tell me the brakes are fine and I have 77,000 miles on these brakes. I bought new tires which I love and they rotate for free. The shop and waiting room are immaculate. The staff is professional and curteous. They stand behind their work. They have a shuttle service as well. I could go on and on -- the bottom line is these folks (e.g., Kenny, Scott, etc.) have taken stress out of my life. I trust them 100%. You can tell they take pride in their business. I'm positive anyone would be pleased taken their vehicles to Airport Auto.
More Business Info
Honest & Pros Automotive Repair & Maintenance Services. Call Us Today!
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Services/Products
- * Air Conditioning Service (A/C)* Air Filter Replacement* Auto Repair* Belts & Hoses Replacement* Brake Service* Car Battery Replacement* Chassis Lube* Clutch Repairs Electrical* Computer Diagnostic Testing* Computer Diagnostics* Coolant Service* CV Axles* Emission Repair Facility* Exhaust Systems* Fuel Injection* Oil Changes & Lube* Replace Lights* Shuttle Service* State Emissions Inspection* Suspension Work* Tire Sales & Service* Transmission Flush* Tune Ups* Vehicle Fluids* Vehicle Maintenance* Vehicle Preventative Maintenance* Wheel Alignment
- Brands
- Bfgoodrich, Goodrich, Michelin, Uniroyal, bf goodrich, falken, goodyear, motorcraft
- Payment method
- visa, amex, discover, mastercard
- Associations
- ASE Certified
- Other Link
- Categories
- Auto Repair & Service, Auto Body Parts, Auto Engine Rebuilding, Auto Oil & Lube, Auto Springs & Suspension, Auto Transmission, Auto Transmission Parts, Automobile Accessories, Automobile Air Conditioning Equipment, Automobile Air Conditioning Equipment-Service & Repair, Automobile Consultants, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Engine Rebuilding & Exchange, Mufflers & Exhaust Systems, New Car Dealers, Radiators Automotive Sales & Service, Shock Absorbers & Struts, Tire Dealers, Tire Recap, Retread & Repair, Towing, Truck Equipment & Parts, Wheel Alignment-Frame & Axle Servicing-Automotive, Wheels, Wheels-Aligning & Balancing