Cremation Society of Virginia - Charlottesville
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386 Greenbrier Dr, Charlottesville, VA 22901
386 Greenbrier Dr, Charlottesville, VA 22901
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07/14/2014
Provided by YPmobileMy family chose the Cremation Society of Virginia for my father's cremation. I called the office and was promised a return phone call from one of the cremation directors and never heard back. It wasn't until we called three times and visited the office that we got some type of assistance. When my father passed it took two and a half hours for them to pick his body up, despite their claim to pick up the deceased with 90 minutes. The cremation was scheduled almost two weeks after his death. The day he was cremated the representative from the Cremation Society explained that the ashes would be available for pick up the next day, Friday. We told the representative that we would pick up the ashes when they opened Monday morning. On Monday we called and they said the ashes were not at the facility yet but that they would be available by 1030am. We arrived slightly early (1015) so that we could order some thumbprint jewelry. The woman told us that she was with another family and that she would be a few minutes. An hour later she finally brought us back. She wrote down a description of what we wanted to purchase and went to the back office to calculate out totals. After waiting a significant amount of time I walked to the lobby to try to see what the hold up was. I found her assisting a family that had just arrived. I was furious as to why we were made to wait when she had a family before us but chose to make us wait for another family who had just arrived. After the death of a family member it is a shame that we have to deal with such a lack of common courtesy and respect.
01/10/2013
Provided by YP.comMore Business Info
Our niche in society is providing families with a dignified and affordable cremation in the state of Virginia. Therefore we are named, "Cremation Society of Virginia."
- Hours
- Emergency Hours
Mon - Sun Open 24 Hours Regular HoursMon - Fri: Sat - Sun Closed - Extra Phones
Fax Line: 434-244-0087
- Services/Products
- Cremation Packages Pre Planned Cremations Cremation Urns Memorializing Loved Ones Personalized Services
- Brands
- Premium Cremation Package, Simplicity Cremation Package, Value Cremation Package, Veterans Cremation Package, funerals
- Payment method
- check, debit, discover, visa, mastercard, amex
- Location
- Serving Charlottesville, Covesville, Esmont, Keene, Keswick, North Garden, Scottsville, Albemarle, Augusta, Charlottesville City, Fluvanna, Greene, Madison, Nelson, Orange, Staunton City, Waynesboro City
- Neighborhood
- Westfield
- Amenities
- We are the largest provider of prepaid cremation services in the country. Cremation Society of Virginia offers easy payment plans. We are here for you 24 hours a day, 7 days a week. Affordable cremation plan choices.
- Accreditation
International Cemetery Cremation and Funeral Association
CA NA
BBB Accredited Business
- Associations
- At Cremation Society of Virginia, we make it a priority to take our users security and privacy concerns seriously. We strive to ensure that user data is kept secure, and that we collect only as much personal data as is required to provide our services to users in an efficient and effective manner. We have taken measures to ensure that your data is secure with us. We are also members of various professional organizations, which expect the same level of excellent customer service standards that we uphold. COMODO SECURE J.D. POWER AND ASSOCIATES
- AKA
Cremation Society of Virginia
CSV
Cremation Society of Virginia-Charlottesville
- Other Link
- Categories
- Crematories, Cremation Urns, Funeral Directors, Funeral Directors Equipment & Supplies, Funeral Planning, Funeral Supplies & Services
- Other Information
Parking: Lot, Free