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S
sallybegood48

05/26/2009

Provided by YP.com
NO CUSTOMER SERVICE

I WENT TO THIS STORE YESTERDAY AND FOUND THEY WERE HAVING A TENT SALE. I NOW LIVE IN CHATTANOOGA MOVED FROM CORONA CALIFORNIA. I SHOPPED AT LIVING SPACES IN ONTARIO BOUGHT A HUTCH, SEVERAL END TABLES AND COFFEE TABLE, ALL MY OFFICE FURNITURE. NOW I AM LOOKING FOR TWO MATCHING END TABLES FOR MY FAMILY ROOM. I FOUND ONE YESTERDAY THAT WOULD GO NICELY BUT ONLY ONE I ASKED IF ANOTHER ONE WAS AVAILABLE AND WAS TOLD NO THEY WOULD HAVE TO ORDER IT BUT AT TWICE THE PRICE THEY WERE SELLING THE ONE THEY HAD ON THE FLOOR. WHICH TO ME DID NOT SEEM RIGHT I ASKED ABOUT IT AND EXPRESSED MY SH0CK. I WAS TOLD THAT IS HOW A TENT SALE WORKS. WELL NEED TO SAY I WON'T BE GOING BACK THERE AGAIN. I HAVE CONSIDERED CONTACTING THE CALIFORNIA STORE TO SEE IF THEY COULD SHIP ME WHAT BUT I WOULD ALSO LIKE TO PURCHASE ANOTHER HUTCH ALONG WITH THE TABLES AND POSSIBLY TWO MATHCHING WING BACK CHAIRS. THAT WOULD BE TO COSTLY TO SHIP. WHAT SHOULD I DO? I SEE YOU HAVE SEVERAL OTHER STORES IN TN WHICH SURPRISED ME BECAUSE I WAS JUST TOLD BY THE CHATTANOOGA STORE THERE WERE NOT OTHER STORES IN TN. COULD I FIND OUT HOW FAR THEY ARE FROM ME AND SEE IF THEY MIGHT HAVE WHAT I AM LOOKING FOR. THANK YOU VERY MUCH FOR YOUR HELP I LOVE YOU FURNITURE AND HAVE BEEN VERY SATISFIED UP UNTIL NOW. BUT I THINK THE CUSTOMER SERVICE HERE IN CHATTANOOGA ON THE WHOLE IS PRETTY AWFUL IT'S THE PEOPLE NOT THE STORE I UNDERSTAND THAT. I AM HOPING YOU CAN HELP AS I REALLY WOULD LIKE TO GET MY FURNITURE.

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Extra Phones

Phone: 423-933-0086

Neighborhood
Tyner - Greenwood
AKA

Ashley Furniture

Ashley Furniture Homestore

Category
Furniture Stores
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