Jeff Greeson, State Farm Insurance

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I recently had an accident,my first since high school and I am 58,I had only owned the car for 6 months,the trauma of the accident was enough,but dealing with all that goes with it ...was even worse. If it hadn't been for Amy Lopez at my local office on Ringgold Rd. I would never have gotten through it ,the claims agent I had Ashley,was rude and not helpful at all so I called Amy,I had no idea what was going on,she took the time to explain the process to me and got everything going,after that it was settled fault so I was confused when my insurance wanted to pay,but Amy explained it all to me and that it would not make my premiums go up or anything about my policy change...I have never even met my agent ,but Amy sure knows her stuff.