Motel 6

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I am at this moment at the Motel 6 on Lee Highway in Chattanooga, TN. Not only disheartening, but very horrible would be how I describe my experience. While trying to sleep after a long night, I was awoken very early to extremely loud pounding noises, hammering, and infernal racket. It sounded like someone was taking an iron pillar and ramming it against the wall and the roof at the same time. When I called the front desk, the lady (Laura) was very rude and obviously did not care. When I asked what was going on, she informed me reparations were being done, and they were about to start on the roof. When I told her I was trying to sleep unsuccessfully, she told me she would "tell the manager". Not only did the racket continue, it got worse. As a matter of fact, it is still going on 4 hours later with no signs of dying down so that I can get some sleep. What is this if not a hotel with BEDS where customers are supposed to be able to SLEEP? Also, they obviously do not know the meaning of the word "customer service".