Mister Sparky of Charlotte

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I am the owner and president of Mister Sparky by Wise Electric Control Inc. We offer electrical service and repair in the Charlotte market. We also specialize in generator installation, service and repair. We have trained service professionals and have been in business for over 28 years. Give us a try and I'm sure you will be happy. However, we are not a cheap handyman service and if you are looking for that shop elsewhere.

I cannot tell you how disappointed I am in Mister Sparky. Paul, the gentleman who came out today was very friendly and I have no complaint about him personally.



But I feel I was misled. I was told on the phone that I would be charged a $49 fee for the visit, which is normal. But when Paul showed up, he told me immediately that in addition to the $49 fee, I would also be charged an $89 diagnostic fee. So in other words, I was already out $138 before he even pulled his tools out of the truck. It is normal practice for the $49 to be a minimum fee, but for that fee to cover the diagnosis also. I feel ripped off by their tactics, and will never use them again for any work at my home or at our homeowners' association. There is definitely follow-up work that needed to be done here, but I will not use Mister Sparky to do the work. They were "penny-wise and pound-foolish" as the old saying goes. If you are going to charge someone $138 no matter what, you should be ethical enough to say so on the phone. Shame on MS for their slick tactics!