Blue Water Pools

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We had Blue Water Pools build our pool in late 2007 early 2008. What a wonderful experience we had working with Taylor and Chris. I interviewed 4 other pools companies and Blue Water Pools met all of our desires within our budget. After discussing how we wanted our backyard to look and deciding on a basic design, Taylor and Chris marked the ground where the pool would be placed and let us look and walk around the area for a few days. We made a few changes to the design and the construction began. All members of their crew were respectful of our property and answered my questions as they were building our pool. We choose a saltwater pool and have found it to be very easy to maintain. We have Chris - (Crystal Clear) open and close the pool for us each season. I definitely recommend Blue Water Pools - they fulfilled our vision of how we wanted to use our yard and the look we also desired. Thank you again Taylor and Chris.

Like many other consumers we did not know were to start when pool shopping. I talked with many co-workers with pools installed and narrowed our search to four pool construction companies. I am a very detailed oriented and demanding when it comes to our home, so I was very selective when selecting Blue Water Pools.

Taylor applies NO PRESSURE, when it comes to designing and visioning your backyard paradise. He was prompt for scheduled appointments and if Taylor were behind schedule he would call to inform me. He possesses the patients required for this type of business, my wife and I had a total of five meetings with Taylor to ensure our pool was exactly what we visioned.

Taylor has state of art software, which designs you backyard for you so you can see the layout. We changed pool designs at least five times, each time Taylor exhausting his time to make us feel comfortable with our changes.

Once the design phase was completed, Chris and Taylor will layout and measure the pool according to specifications and then Chris oversees the construction phase. Chris and his crew work fast (weather pending), I was amazed how fast the dig and panels were completed. Chris has a fantastic crew that has been with them for years, not just construction guys looking for work, but crews that know how to build pools.

Chris was prompt in returning my phone calls during the construction phase, I had a lot of "What's this". He always took the time to explain the process. Throughout the construction phase until the concrete is completed Chris would send their pool technician (Buddy) to the house to ensure the water was maintained properly.

BOTTOM LINE: Taylor and Chris provide the service every homeowner is looking for. The price they quote you as "Standard" the other pool companies consider it an "Upgrade". You will not find a better quality product with the price that beats any competitor in the pool business. I encourage any smart consumer to shop the competition, but when you're done you will be saying, "LOOK NO FURTHER THAN BLUE WATER POOLS"

I interviewed 5 or 6 different pool construction companies before deciding to go with BWP. I narrowed down who I would interview by searching the Better Business Bureau and cold calling those that I felt were reputable based on the BBB's data. Without exception, BWP struck me as professional, responsive and courteous right off the bat. My calls were always returned on the same day (a rarity in the pool business) and Taylor (the co-owner) was in my home briefing me within two days time at the time I requested. Taylor's friendly demeanor was impressive. No pushy sales tactics or "today only" prices were ever discussed. Ultimately I asked Taylor to do a side by side comparison of his closest competitor's offering to show me why his offer was the best value. Not only was BWP's product of a higher quality, it was also less costly. Taylor went well above and beyond what the normal pool contractor would have done by helping me get an easement moved in order to get the building permit for the pool. His intimate knowledge of the processes and his established relationships with the various professionals in the community proved invaluable. The actual pool contract was very straight forward and easy to understand. Chris (the other co-owner) led the construction and installation phases. Chris was always available to answer questions and addressed all of my very demanding construction requirements. Chris was also very hands on and always present with the crew that performs the construction and installation activities for BWP. My installation was not without challenge and set backs as in most major construction projects. The difficulties were dealt with directly and effectively to my satisfaction. My pool was completed on time and I have had no problems with it since its completion a year ago. In the end, I'm very satisfied with BWP and have already recommended them to a couple of family friends who have also used BWP. Save yourself the headache and research effort and go with the best pool company in Hampton Roads. Go with Blue Water Pools!