The year was 1979 when the Southern Auto Group opened its first location in the Hampton Roads area. Today, this massive conglomerate includes 9 core dealerships consisting of ten brands of automobiles, two state-of-the-art Collision Centers, a Preowned Car and Truck Liquidation Outlet and over 500 employees on its payroll. The 9 dealerships are comprised of Southern Chrysler Dodge Jeep Ram-Greenbrier with 2 locations in Chesapeake; Southern Buick GMC and Southern Kia-Lynnhaven in Virginia Beach; Southern Volkswagen-Greenbrier in Chesapeake; Southern Buick GMC and Southern Kia in Chesapeake; Southern Dodge Chrysler Jeep Ram FIAT (formerly Green Gifford) in Norfolk and Southern Alfa Romeo of Norfolk. Plus our 2 Collision Centers: Southern C
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Reviews

JC
Jennifer C.

04/21/2017

Provided by YP.com

do not do not do not buy a vehicle from any of the southern locations. they don't stand by their word. i bought a fiat. after 4 years of having problem after problem they told me i purchased the dud of that year. i asked if they would do right by me if i were to purchase another vehicle from them. hoping they would i was proven they wouldn't. once the paperwork was signed i didn't matter any more. i thought maybe if i went to another dealership it would be different. it was actually worse. they don't stand behind what they sell and once you've signed the paperwork they don't care about you anymore. biggest mistake buying another vehicle from them. do you research before you buy from southern hospitality auto group. i don't want you to end up like me.

SP
Sebastian P.

04/24/2013

Provided by YP.com

GO ELSEWHERE!!!



First - their ADVERTISED - Certified vehicles have an additional 1200.00 fee for you to have the certification. The clincher is the car has ALREADY been put through their "100 point inspection". So this boils down to one big JUNK FEE. They tell you the fee is for this inspection process...but, if you get the certification or NOT the "inspection" has already been done. Seems like a waste of time...or a SCAM.



They also tried to rip me off by not allowing me their other advertised special of "no more taxes". Said, the Internet price was SO good that they couldn't give me that deal....when NO WHERE was Internet prices excluded from their advertising.



Then they could only find ONE key to my car. An additional key would have cost 300 DOLLARS!!! They "couldn't find my other key". At this point I put the brakes on and said no second key - no purchase. THEY FOUND IT WITHIN 3 MINS!!! (Interesting at the least).



Then came the financing....after 3 hrs of being there for a car I picked out on line!!! I guess they keep you there that long to tire you out so they can take this next step....They added life insurance, employment insurance, and a VIN number etching fee to the tune of 1,800.00 additional !!! It is buried in the paperwork so it goes fairly unnoticed. They know they are scamming people as they have a form READY TO GO deducting these items from the bottom line of the price of your vehicle.....but, the clincher is your monthly payment is set in stone and is higher as a result of these fees.



Dealing with this den of thieves really took away from my car buying experience.

More Business Info

Before You Buy, Give Southern A TRY!

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Services/Products
  • Truck Repair
  • Vehicle Inspection
  • Import Auto Repair
  • Domestic Auto Repair
  • ASE Certified
  • Car Leasing
  • CARFAX
  • Collision Services
  • Oil Changes
  • Auto Maintenance
  • Trucks
  • Volkswagen Dealers
  • Chrysler Dealers
  • Kia Dealers
  • Sedans
  • Used Vehicles
  • SUVs
  • Used Trucks
  • Used Cars
  • Four Wheel Drive Vehicles
Brands
Alfa Romeo, Buick, Chrysler, Dodge, Fiat, Jeep, Volkswagen
Payment method
visa, mastercard, amex, cash, check, debit
Neighborhood
Washington
Social Links
Categories
Loans, Auto Repair & Service, Automobile Body Repairing & Painting, Financial Services, New Car Dealers, Used Car Dealers
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