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Reviews

ML
Matthew L.

12/11/2016

Provided by YP.com

I hired "The Butler Did It" to steam clean a few rooms in the house I was selling. Their website advertises $20/room. I called for an appointment, and told the representative that I had 2 rooms and a set of stairs I wanted cleaned, and he said that it was $20/room, but maybe extra if the carpets are really dirty. Ok. My carpets were in good shape, so I assumed a bill of $60, for the 2 rooms and staircase.

When the job was completed, the employee told me I owed $158, informing me that I was charged an additional $15/room for the extra work on the 2 rooms, and $8/stair. What? Why was I not informed the stairs were $8 each prior? I asked for an itemized receipt, and I received a hand-written receipt.

More Business Info

BBB Rating
A+
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Hours
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Extra Phones

Phone: 724-410-7958

Phone: 412-593-2001

AKA

The Butler Did It, LLC

Categories
Maid & Butler Services, Cleaning Contractors, House Cleaning
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