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Reviews

TC
Theresa C.

01/27/2017

Provided by YP.com

Amanda and Ray (and everyone else) were very helpful and friendly! They let me bring my old dog, Lucy, in there while I was booking and were super nice to her. Amanda stood outside in the cold with me while we loaded up Lucy and while I stood on the phone with my credit card company. Each time I called to extend my reservation, they were friendly and gave me no problems. The car worked great, was only $21 a day with unlimited mileage, and it was fairly close to my house. I had a great experience and I'll definitely be using Enterprise, specifically this location, again. :)
** and no this is not a paid review*** I like to give credit where credit is due.

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Amun N.

09/13/2016

Provided by YP.com

Did not have the car we reserved even though they called the day before to confirm. I told them they need to communicate with me instead of my hard of hearing grandmother but refused until they saw it was pointless . Extremely Unorganized! Try a different location

M
mellodiva

03/29/2012

Provided by YP.com
The customer service is awesom...

The customer service is awesome at this location!! I was greeted on the phone with a positive and upbeat male who asked me how I was doing today. I needed a reservation on the day that I actually called the location on 26th & Michigan Ave & to my surprise there were available rentals. I was able to make my reservation & when I arrived an hour later, I was greeted by the branch manger with a smile & and hand shake! I explained to the staff that I almost didn't choose their location because of a bad review, but I am so glad that I did!!! Their service is outstanding and I will be using this location for all of my future rentals with Enterprise. The refuel rate is better than the gas prices anywhere in the city... If you don't believe me... give them a call!!!

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Services/Products
Airport Pick Up Auto Rental Car Rental Luxury Car Rental Rent a Car Rental Cars Van Rental
Brands
Auto Rental, Car Rental, Luxury Car Rental, Rent a Car, Rental Cars, Van Rental
Payment method
amex, discover, master card, visa, cash, check
Neighborhoods
South Side, Douglas, Bronzeville
Categories
Car Rental, Truck Rental, Van Rental & Leasing
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