Exterior Services
327 E 115th St, Chicago, IL 60628
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03/28/2013
Provided by YP.comExterior Services installed my white vinyl privacy fence around my backyard and did a WONDERFUL job! In addition, when some nut shot a bullet in the air to celebrate the New Year, Exterior Services came out and fixed the panel for me and allowed me to pay them at a later date.
They are about to handle the installation of my six foot, wrought iron driveway gate along with other wrought iron fencing and I am excited about it because I know they're going to do a great job as usual and I plan to have them do other work at my home after this job.
03/28/2013
Provided by YP.com01/16/2008
Provided by YP.comThis company has poor customer service, lacks follow through regarding "customer satisfaction" and does not back the quality of their product. In my opinion "they are just looking to make the sell." They employ unprepared and unprofessional contractor that look to add additional charges for services and supplies not rendered. They are not timely with appointments and are not concerned with your inconvenience. The management is argumentative in regards to customer concern (does not investgate concern) and has difficulties taking responsibility for the product and workmanship of the contractor they employ. I spent $870 for doors that are not flush with door frame and unable to lock.The doors have began to rust in less than 45 days and the prevention is a product called "corrosion block" which they claim can only be purchased from their company at a cost of an additional $20. (Unsatisfied with the service and the workmanship of product).
I SUSPECT THIS CUSTOMER HAS NOT FOLLOWED ALL THE CHANNELS AVAILABLE TO HIM OR HER. WE HAVE BEEN INSTALLING DOORS FOR OVER 30 YEARS. AND OFTEN BUT NOT ALWAYS THE CUSTOMER MAY NOT KNOW WHAT TO EXPECT. AND IF THEIR HOUSE IS A 100 YEAR OLD BUILDING, THINGS MAY NOT FIT LIKE A NEW BUILDING WOULD.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: - Extra Phones
Fax: 773-928-7174
TollFree: 866-433-6328
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- Categories
- Home Improvements, Concrete Contractors, Doors, Frames, & Accessories, Fence-Sales, Service & Contractors, Flooring Contractors, Roofing Contractors, Roofing Equipment & Supplies, Screens, Siding Contractors, Windows, Windows-Repair, Replacement & Installation