Nelly's Dry Cleaners

Write a Review773-698-7180

Absolutely terrible service. I brought in a white seersucker shirt to be dry cleaned. After getting it back I noticed it had not been cleaned and the shirt had been pressed which ruined the seersucker. I took it back in hoping for a resolution and Maria was so rude and unprofessional. She told me they do not make mistakes. After much back and forth we settled on resending it for dry cleaning. A few days later she calls me to tell me the shirt is back and trys to charge me for it. I told her I would not pay for the dry cleaning since they were fixing their mistake and she hung up on me. I have never dealt with such an unprofessional business ever! Stand behind your work and do right by your customers to keep them. Stay far away from this place and go elsewhere