Sally Beauty Supply

Write a Review312-372-4305

CLOSED NOW - Opens at 8:30am

I usually like this Sally's; they've been helpful to me when it came to finding hair care products - especially since I've gone natural. Today I am very disappointed because these ladies seem to be very lazy when it comes to keeping the store stocked. I originally went into the store on Tuesday to get some more hair gel and to seek out sulfate free shampoo & conditioner. My usual gel (called custered) was out of stock, but they said they'd be getting their new shipment later (it was late). Cool. I bought something else for my buy 2 get 1 free and was told I could come back to exchange for what I really wanted. I called the next day (Wednesday), and the lady said they'd be finished stocking by the EOD and to try back the next day. I was a little irritated, but fine. I go in today (Thursday), and they STILL haven't restocked the floor! I mean, the store looks exactly the same as I saw it Tuesday! Granted, it's two women working, but it's not busy in there and one could be stocking while the other covers the register. One of the girls is pregnant: there's your register girl. But no. She's reading a magazine as I'm speaking to her while the other woman is the only one working and helping the few customers checking out. This is absolutely unacceptable. Yes, I could go to another Sally's or somewhere else to get my hair gel, but I wanted to go to this one which is closest to my job. I shouldn't have to seek out another location when this one is near me and has the restock of merchandise, but they're just too lazy to do THEIR JOB. There are no excuses. I am very disappointed and upset. I now plan to either order my purchases online to receive my discounts or just pay extra at Walgreens or Target.