Sparkleen Cleaners

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I brought a red coat there to be cleaned. It wasn't even dirty but I was putting it away for the winter and had worn it twice. After I picked it up, I discovered that most edges of the coat were frayed beyond repair including the area around the zipper and there was a large grease looking spot on the sleeve. I brought it back but the owner (I assume owner, male, oriental) kept saying it was the material. I attempted to explain that there was nothing wrong with the material when I brought the coat in and that something must have happened in their processing. He absolutely wouldn't listen to me, walked away and refused to give me his name. The person at the desk was a Maria Mendez. This was a perfectly good coat that is now ruined. I would suggest to everyone that they find another cleaner. I know parking is convenient on Clayborne but it is not worth losing clothes for, especially a favorite and not replaceable spring coat.

I dont know why I gave them so many chances! They lost a shirt, tailored pants smaller instead of larger, tried to charge me twice and clothes are never ready when they saw they are going to be!! The last straw was when they used red thread on a purple dress! Stay away from this rude, broken English, incompetent cleaners if you value your clothing!