Tao Trading Corp - BestMassage Tables
1419 W Howard St, Chicago, IL 60626
Reviews
07/27/2012
Provided by YP.comi like the company. Prices and products are competitive. But recently my order was delayed due to shipment problems. I just expected to be informed via email or a phone call about the delay. I didn't expect this from them specially when they maintain so high standards with their products
07/20/2012
Provided by YP.comI recently purchased few massage sheets sets from the company. For the price, these sheets are simply great. They perfectly fit the table well and are in good shape even after few wash. Highly recommended :)
07/05/2012
Provided by YP.comI like their massage oils. Prices are also good. Orders also come on time but my last order got cancelled as they could not deliver the products on time due to their manufacturer s shipment delay. I am really disappointed and would have preferred if i had been informed about it in advance. They should really take notice about and avoid wasting customer's time.
06/29/2012
Provided by YP.comTheir tables are great available at very cheap prices...I love their sheets and oils as well...Very good quality products, deliveries always on time and prices are really good. what else can you ask for :)
06/21/2012
Provided by YP.comPurchased Eco light Massage table from bestmassage. This is the first massage table we've ever owned and we love it. It is very light and folds up great. Fits in our closet when we aren't using it. The cushion is very comfortable. Do advise getting the sheets for it or just draping one of your own sheets onto it to keep it clean. Recommend it for anyone looking to relax at home - whether on your own just by lying on it to relax or whether you have someone who will do a massage for you - is an awesome purchase great either way. Company shipped it on time as well. Very Satisfied.
06/10/2012
Provided by YP.comIt one of the best shopping site for massage accessories. They always have the best deals in the market. All my purchases have always been received on time. They keep coming with new and interesting products.No wonder they are my first goto site for shopping.
06/01/2012
Provided by YP.comComfort massage stool has been such a useful tool for my practice. It can be very easily adjusted to the desired height. The back support is also good. I recommend everyone to buy one. I just felt that shipping cost was an additional burden.
02/17/2012
Provided by YP.comI had ordered a massage table accessories and glass cupping jars from them and the delivery arrived within a week. I will definitely buy more massage products from them soon.
02/16/2012
Provided by YP.comI wanted to give this massage equipment store a 5 star rating because I am very satisfied with my purchases from them. I purchased a portable massage table. I was amazed with the offered price and even though it is cheap I found the quality of table quite impressive. I was also delighted with the delivery time frame. Before my purchase I called them to ask some of questions that I had regarding their equipment and they were happy to answer them. I highly recommend this store!
02/01/2012
Provided by YP.comI found an incredible deal on a massage table through BestMassage.com. I'd been checking online for a couple of days and they had the lowest prices I'd seen anywhere. I even checked with customer support to make sure they had the model in stock that I wanted and could ship fast.
Shipping was quick, I received the massage table that I ordered by the end of the week - I ordered on a Monday, it arrived by Thursday. Great site for all the things I need for my massage services.
11/01/2011
Provided by YP.comI came on here to rate Best Massage because I was very pleased with my recent purchase from them. I was very surprised to see 2 negative reviews because I have nothing but good things to say about this company.
I purchased a table and an assortment of massage oils. I was happy with the price from the start, and was also very pleased with the shipping time frame. I called once to ask some questions about the table and they were very helpful. I will definitely do business with them again!!!
07/12/2011
Provided by YP.comI am disappointed with this company, and sadly have to agree with the first post. Communication and follow-up are not good. A 40 minute repair job has now turned into a situation 3 days later where I'm thinking that I'll have to buy a second table (from someone else) to keep my business alive as they haven't even begun the job here on day three..and of course they didn't call me. A new and vague promise was offered for the end of the day. Care to hold your breath with me?
03/21/2011
Provided by YP.comI originally made the purchase of a table warmer and towel warmer from Best Massage from their website because they had them for a good price. But thats all they had was the items for a good price. I had waited a week and a half for my items to arrive but they hadn't shown. So i tried to go to their website to track my order but no function was there on the website to track. So then i tried calling, but I had to call 4 times before anyone even answered their phone just to find out that the items i ordered were on back order for another two weeks. And they weren't even sure if they would arrive and that I would be waiting at least a total of three weeks for the items to arrive. And that was if the received the items and if they could get it shipped out before the weekend.
Overall I'm am very unpleased with their customer service and just the rudeness of not informing a customer that they would be waiting a month for an item that was on back order.
I wouldn't recommend them to anyone else and would steer anyone away from them. I would rather pay a few bucks more and actually receive good customer service.
Dear Valued Customer eckostylus We have recently seen your review on yellowpages.com regarding your experience with a backordered item from our company, and we would like to sincerely apologize for any inconvenience this may have caused you. We, at BestMassage.com, are committed to providing exceptional customer service and believe you deserve heartfelt apology and an explanation. The delay of your order delivery was a result of an unexpectedly deferred shipment from our manufacturer. If shipments are unexpectedly delayed, it is difficult for us to know with certainty when they will reach our store and in turn difficult to promise waiting customers a precise time they should expect their shipments. However, we do have a policy to inform as soon as possible by phone or email every customer affected by shipment delays and we once again apologize when our customer service failed to do so with you. In addition, we are aware that we receive an increasingly high volume of phone calls every day and we sometimes rely on voicemail to get back to customers. We regret not being able to answer your calls in a timelier manner and we are continuing to improve our service in this area. Please know that we usually e-mail our customers’ tracking numbers for every item to them once it is shipped, so they can check the status of their delivery. In fact, we normally ship out any in-stock items the same or next day upon order confirmation. We hope that, in spite of your recent unpleasant experience, you will still consider giving us an opportunity to serve you, and we assure you of a better shopping experience if you are kind enough to do business with us again. To compensate you in some small way for your discomfort, if you contact us and mention this incident with your next order, we will be happy to offer you a 15% discount off any product as a gesture of good will. Should there be anything else we can do to rectify the issue, please do not hesitate to call us at 773.764.6542. We will do our best to accommodate your needs. Thank you. Best regards, BestMassage.com
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Phone: 773-912-5649
- Payment method
- mastercard, discover, visa, amex, all major credit cards, carte blanche, company card, diners club, jcb
- Neighborhoods
- Rogers Park, North Side
- Other Links
- Categories
- Beauty Salon Equipment & Supplies, Massage Equipment & Supplies, Spas & Hot Tubs-Wholesale & Manufacturers