The RoomPlace

Write a Review773-772-2004

OPEN NOW - Closes at 9:00pm

Do not go to this store no matter how good the deal they promise you, as they will not deliver on their promises! We ordered an expensive couch, were promised delivery 5.5 weeks later as the couch had to be ordered. After confirming the week before that everything was in place, the NIGHT BEFORE delivery, 3 different employees called with different stories and rudely told us that parts of our couch would not be available for delivery the next day despite their promises. They called us multiple times during the day, changing their story with no explanation for why they gave away our merchandise we had already paid for. The employees were rude, did not apologize for their error, and just kept saying " do you want it or not?". Had we accepted part of the couch, they couldnt promise when the rest would be in, maybe not for another month, but once we accepted part we couldn't return it. They did not explain any of this to us when we purchased the couch.

It is worth the extra money to save yourself the headache and go elsewhere!!!!