Your Pets Wellness (Bucktown), A Thrive Pet Healthcare Partner

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We have been going to Your Pet's Wellness for our cocker spaniel since we moved to the area. She has been there for check ups, shots, and lastly for eye surgery. We always found them a little pricey, but they seemed to do a good job and were always so nice to our dog when we came in. However, we did not like how we would ask to get a quote for the services when we would make an appointment and it would never fail that we would walk out paying much more. Seems like they pull the old bait and switch often.

A few months ago, our dog had her eye surgery performed by Dr Miller who made it sound like a routine procedure, but two weeks later her eye went back to its original state. Dr Miller was surprised but performed the surgery again. Two weeks after the second surgery, her eye went back to its original state again. At this point Dr Miller suggested we go to a specialist and admitted that she had not done this procedure very often which she never stated previously. At this point we were already out 4 figures in costs for the surgery and our trust and faith in Dr Millers practice have been tarnished so we will no longer be using their services. We had tried to communicate our concerns with Dr Miller for a month after the last surgery, but it was very hard to actually get into contact with Dr Miller. When we did finally get into contact with her, it seemed like she was more concerned with the money she made off the surgery than the care of our dog.