Top Stitch Custom Embroidery of New York

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Good quality work but their customer service is non-existant. I have placed several orders with on behalf of the MG Car Club of CNY since I took over regalia. They consistently do the orders at the last minute, missing written deadlines and resulting in my making last-minute multiple trips to Chittenango (1 hour of driving each way). They misrepresent their capabilities until you expect them to do what they said they could do. After all that, I spoke to the owner and he said that it wasn't worth the effort for 7 hats. But I ordered 7 adult hats, 6 youth hats and 6 polos on that one order. I also placed orders for 250 metal dash plaques and 43 screen-printed t-shirts. But apparently our business is not worth his effort.