Shape Fitness

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Horrible customer service! I signed an annual contract in September 2011 that I thought ws set to end in September 2012. In September 2012 they did an ACH payment to my account and there were not enough funds (because my contract was set to be over). They continued to pull an ACH payment from my account for October, November and December. Once I realized this I contacted them and they told me even though my contract was up I had to tell them to discontinue my service. I then stated that my security badge to enter the gym would not work past September. They informed me this was because the check was returned in September. If the check was returned in September and my badge no longer works, THEN QUIT TAKING THE MONEY OUT OF MY ACCOUNT FOR THE REMAINDER OF THE YEAR!