Spencer Dental

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I was very happy with the people there. Very good with my kids. Fast convenient service. Everything was a breeze and I have 5 kids. For something to be a breeze with 5 kids they have to be good. Lol

The wait time down to the actual dentist vist was EXCELLENT!! EVERYONE WAS VERY POLITE AND EXCELLENT CUSTOMER SERVICE. ESPECIALLY THE LADY DENTIST DR.BROWN AND HER MEDICAL ASSISTANT. MADE THE OVERALL EXSPERINCE AN A PLUS....
KEEP UP THE GOOD WORK


FROM A VERY SATISFIED CUSTOMER

Awesome place to take children of all ages! Took all 5 of mine back same time and did awesome w them all!

I diddnt get everyone's name but all that we came in contact with were very professional and kid friendly. From the reception desk to the Dr's and everyone in between. Especially Cheryl and Alicia.Thank you for a Great experience!

My child is Autistic and the dentists are very professional. They take their time and explain every step to him before they do it to make him feel comfortable. They take the time to even make a joke or two, to make him laugh. It is very important to have that calm, cool, collective voice with all child, but especially with children with disabilities. I surely appreciate what they do.

The staff here is absolutely amazing. From making sure my kids are comfortable and understand what is going on, to paper work, insurance issues, etc. My kids are not scared to go to the dentist anymore since we started going to Kool Smiles! We absolutely adore them! Not to mention, their work is amazing. My daughter had to have her front tooth fixed after chipping off almost half of it, once they were done, we couldn't remember which tooth it was that needed fixed! Amazing job!!! And, Peggy that works up front, is absolutely fantastic! She is always on top her of job duties and always has a smile on her face. She is always helpful and makes sure everything gets done the way it needs to. She goes above and beyond her job duties to make sure your experience is fabulous!

I take my little sister and my cousins here for their 6 months checkups and their dental work all the time the staff is great with kids Dr.Abreu is always great when it comes to calming down the kids when getting fill ins and also a great plus for us hispanics is that he speaks both spanish and English so para esos que no avlan ingles el Dr.Abreu AVLA ESESPAÑOL. His dental assistant's Brittany and Lilly are awesome always so professional and friendly to the kids and parents. I the waiting room there is a play area for kids to play while waiting to get called on in my experience i will keep going to kool smiles

Best place to take ur kids an your self thy are get people. Always has a smile an makes u fill at home. I have 3 boys that has been goin there ever since thy was lil.

Today was our 5th visit to Kool Smiles in Christiansburg. My children & I have been satisfied with each visit. The staff are great & we have nothing but great things to say about this office. Special thanks to Peggy, Dr. Abreu, Dr. Darensburg, Sam & Emile! You guys are awesome ����

My kids loved this dentist office. The dentist was so nice and staff was friendly. It was a good experience for my daughter's.

We loved the dentist and staff. They were so nice. It was a very good experience for my daughter's. I highly recommend

We were very disappointed with our experience at this facility.
The receptionist was checking people in and taking appointments over the phone. She was unprofessional. We waited an hour for my son to get his teeth cleaned. The Hygienist spent all of 10 min. cleaning my sons teeth. That was including the fluoride treatment. I had to make 3 different appointments to get my kids teeth cleaned. My 16 year old son was scheduled an appointment and when he arrived, only then was we informed that he could not be seen without a parent present. I thought when we made the appointment that the receptionist understood that he would be bringing himself. She could have said something then.

Dr Abrey and Emily were excellent with my kids. My daughter was getting a filling and they were so great with my younger children who were there to tag along, making my son their "assistant." The waiting room has a play room and it's just so much more pleasant than the typical dentist's office.

My child gotten upset and they didn't come and get me. Also the Dr. called her a baby. I didn't know about this until after the appointment. ����

Great play area for kids while waiting, some days long wait times one time I was there for 2.5 hours however mostly in n out. Don't like how repetitive the paper work is.

As always, the people at Kool Smiles are awesome. Such a pleasure to be greeted by Miss Peggy at 9am on a Saturday morning with a huge smile.

The Kool Smiles staff did a great job in keeping us informed about everything they were doing with our kids. Our children had dental surgery on aug 2, 2016 and everyone was nice, professional, ethical and were concern with our children’s well-being as well as letting the parent know what was happening and the anesthesia crew and coordinators are very helpful, educated on the information to provide the parents and nice and very professional and concern for what is in the best interest of your child and how you feel about what procedures will be done. I trust Kool Smiles with my children and I would recommend them to everyone we know and the previous comments made about Kool Smiles that they are mean and hold down your kids is untrue and they are now under new management so I say give them another chance.

Everyone was really nice and friendly and knew what they were doing not a lot of people in the office which was great because i get really nervous around a lot of people. Overall a great place to get your teeth worked on.

I love this office..after several bad experiences with the Roanoke office I now make the 45 minute drive to the Christiansburg office to have my children seen with a smile all the way. The staff Peggy and Majesta are exceptionally wonderful.They make our visit all the more enjoyable!! The only downside was the company needs to upgrade their paperwork to match what is required in the office. I printed the forms off line to try and save time and had to fill out a few more of them over again because they were not updated by the company. Other than that KUDOS to Small Smiles dentist and clerical staff!!

The people there are really nice, the wait was ridiculous!!! The first time I was there with 2 children to get regular cleanings. I was there for over 2 hours. The second time i went (I decided to give another chance)my son needed a cavity filled. Come to find out that he really didn't need it filled. We were there for an hour and a half for them to tell me that in less than 5 minutes!!! I will NEVER take my kids here again.