Burros & Fries

Write a Review619-482-7696

CLOSED NOW - Opens at 7:00am

Had a really uncomfortable experience at this place when a female employee told us to leave 20 minutes before the restaurant closed.



We put in our order at 9:30 and we were told that the order would be to-go, which was understandable since it was thirty minutes until closing.



Ten minutes later we get our order and sat down to eat, only to have our meal interrupted, telling us we had to leave because we had a to-go order, even though there were other guests still eating and they still had 20 minutes before the shop was closed.



She explained that they were only obligated to take orders at this time, and didn't need to let people dine there, even if the doors are still open.



I won't be returning here again.

I really wanted to give this place a better rate but I could not. I have been here two times. I have ordered the same plate each time. The first time the order was right. The second time I ordered the Shrimp a la diabla plate I got a burrito. So I informed the girl behind the counter that I got the wrong order. She said she would replace my order and didn't even apologize for the mistake, but ready to tell me the right order costs more and charged me the difference. Being a new restaurant you would think they would have comp the difference. If repeat customers is there goal they fell short on this day. I'm not looking for freebees, just good and well trained employees that can make good judgment calls. If they don't care about repeat business they may end up the same way as the business they replaced. (El Mexicanos) Lolita's taco shop, they at least comp there mistakes. As a added note the re-order also came out wrong I ordered flower tortillas and got corn. I didn't bother to go back for the right one's by this time everyone in my party was almost done with there food. Will I go back? Only time will tell. This is not my first review I'm a reviewer on Trip Advisor, so I am not being unfair in my review.