Kitty Hawk Realty

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I am a homeowner who had the misfortune of contracting with Kittyhawk. They are rude, pushy, and won't let you talk to them, they roll all over you if you have a concern. They are condescending and tell you what you want and should think. I signed a contract on March 1, and sent the key on March 21. All Terry did for the first month was put a sign up. I paid over $20,000 to fix my house up to make it nice for a rental, and there were no pictures of the house's interior or the square footage. I was very stressed about my relocation to Oakland, so let his patronizing, sexist remarks at our meeting slide, but greatly regret that now.

He lowered the rent on my nice 3 bedroom, 1500 square foot home without consulting with me. He lied about getting the home ready to rent, my tenants are still cleaning up after the the mess he left in my house, and I know their cleaning and repairs are going to cost me. I had told him and showed him that I wanted an old unproductive apricot tree removed and the younger one in a better spot to stay. He had the younger tree, a small sapling, removed and left the older tree in the back yard. $720 wasted on this. The rear doors and gates were all left unlocked and wide open, and the beautiful curtains I had at the front picture window were taken away against my wishes, I believed this was vindictive and to leave my house wide open and vulnerable to a break-in. This was after I told him I was breaking the contract and before he got my cashiers check for everything his handymen did and did not do just to get rid of him. Seriously, I think that is how he makes his money, alienating people and not renting their houses until they pay him off to get rid of him. He has two complaints in the BBB against him, and I added a 3rd.

The owner Terry is the biggest jerk in the world, he is literally all about the money. he tells you " wheres my money" as soon as you walk in his door. He rents to drug dealer and anybody that could pay his outrageous deposit amount. Honestly i regret renting from them. they are the worst people in the world. please take your business else were. you will be treated like crap!

They do everything as according to the law, very strict but they do work with tenants,great people, I did not have any problems renting with this company, Thanks...

All this property management business cares about is getting your money. If the law does not say they have to do it, then you might as well forget it. As far as how they treat people that rent their properties, we might as well be con-artists and criminals. In addition, they do not clean and repair the properties the way the LAW says that they are required to. No consideration or flexibility from them at all. I found it very scary renting a house from this company: like they were out to get ME. Watch-out!