Cincinnati Pool & Patio

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At this point we are not very pleased with the final product of our pool. Be sure to make sure everything that is promised is in the contract. We were told that the pool would be complete in 7-10 days. It has been 14 days and we still don't have our filter running and we were told to finish it ourself because the owner was going on a 10 day vacation. This is the 2nd nd or 3rd trip since the beginning of our installation. Once we complained and said we wanted a discount, then were were told that we would have help. The men installing the pool have done an excellent job so far and seem willing to help out... but of course we have to pay them extra. Our pool is beginning to get very dirty and has stuff on top of the water because the filter is still not running. A piece on the filter is already going to be replaced. We will let you know what the end product is and see how long it takes to get it finalized. With all of the aggravation, I would hope for a small refund.