Enterprise Rent-A-Car

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I had issue with Cincinnati Ohio Enterprise Rent-A-Car local branch and published my experience on YP. I wish to correct myself with following:
I commend Enterprise Cincinnati Ohio District Manager Eric for the way he handled my complaint. He was courteous and friendly as he was not giving up until he resolved situation to my complete satisfaction. His calm, patient manner was a great help when my frustration was at an all-time high. Such professionalism and remarkable problem-solving abilities are rare nowadays. Mr. Eric is an asset employee to Enterprise, exceptional person and the reason I look forward to renting from Enterprise again in the future and for years to come. If the quality of Enterprise Cincinnati District Manager Eric is an indication of future success, then Enterprise has a very bright future.
Thank you Mr.Eric.
MD