FASTSIGNS

Write a Review513-547-3301

If you need a sign this is not the FastSigns location to visit. My group had gotten signs from this location before and the experience had been positive so I went with them again (Your experience will depend on who is helping you. Unfortunately the woman we had worked with before was no longer there). Franchise owner Jeff, is who I worked with. Communication was poor. Our emails would say one thing but he would do another. Then when confronted he seemed scattered, unorganized and confused. The signs were late, did not say what we requested them to say, and although they were yard signs, he did not include stakes in the quoted price or even mention that stakes were extra. He added that cost on at the end. The signs were unreadable unless you were driving 10 mph. We designed our own artwork, and he adjusted it, but since he was the professional I thought he would make sure the 25 signs were readable. Over all it was unpleasant and I really wish I had just rejected the signs but I thought he would be fair and charge less on account of all the trouble. In the end he only took off $.50 a sign and said, "I am sorry you are so unhappy. I do not enjoy writing a bad review but maybe it will save someone trouble and they can learn from my mistakes.