Furniture Elegance

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We bought a king size bed with warranty for 5 YEARS!!! we have it in writing the bed broke we have been trying to get a replacement fixed something for over a year they do not respond when they did I was told we had to pay extra U said for a warranty? then I told them I am going to call Kurtis from the news and they said is that a threat I said no It is a promise even went to the bbb and they still have not made good on there warranty and the guy that sold us the bed said I am the owner ok well we talk to 3 different people claiming to be the so called owner STAY AWAY FROM THIS PLACE NOT WORTH IT!!!!