LR Harper Automotive
714 Red River St, Clarksville, TN 37040
Reviews
05/20/2019
If I could give this company ZERO stars I would, I wouldn't recommend their work to my worst enemy! I brought my car in on 5/17/2019 advising that it was having issues cranking (slow to crank or sometimes no crank at all), the car was also running poorly and shifting gears funny. After popping the hood and visually inspecting the car (there were no tools or tests ran at all) the owner diagnosed it to be the crankshaft positioner sensor and a harmonic balancer. I was a little weary of the diagnosis, but the owner assured me he was 95% sure that would fix my problem. They quoted me 342.72 to fix the issue. I paid on the spot with no issue and we agreed my car would be ready the next morning 5/18/2019. The next morning, I arrived to pick up my car and only the owner was there. He made it his business to show me the parts taken off my car and rambled on about how bad my parts for about 3 mins. I then got in my car tried to crank the vehicle and it had the SAME issue. The owner heard me struggling to crank the car and came over to tell me I needed to drive the car to break the new parts (which turns out not to be true the sensors didn't need any time, either it's better or not.) 2 hours later of driving the car was still having the same issue. I took the vehicle to another shop got second opinion. They were able to test the vehicles parts and were able to fix the simple issue (the battery) for less than $100 dollars. I called the owner to advise him of what happened I was told that I would hear back on Monday. The owner reached out to me and offered to reimburse me the 64 dollars I paid to properly fix the vehicle which is unacceptable being that I paid them 342.72 for nothing. He also offered put the parts he took off my car back on and give a full refund which is also unacceptable after he proved himself to be too incompetent to fix my vehicle the first time around, I could no longer trust him to do anything with my car. PLEASE BE AWARE and don't let them fraud you as they did me.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Services/Products
- Tire Repair, Towing, Truck Lifts, Warranties
- Diagnostics, Electrical Repair, Emissions, Engine Repairs, Exhaust Repair, Heat Repairs
- Light Repairs, Motor Performance, Oil Changes, Seat Repairs
- A/C Repair, ABS System Repairs, Alignments, Auto Repair, Brakes, Car Door Repairs
- Belts, Brake Pads and Lines, Calipers, Rotors
- Payment method
- check, android pay, all major credit cards, visa, mastercard, amex, discover, cash, apple pay
- Location
- Near Downtown Clarksville and Austin Peay State University
- Amenities
- Great Customer Service, Individualized Service and Family Atmosphere,Local Family Owned Business, Women Owned Business
- Accreditation
Strut Masters Installer
- Other Link
- Categories
- Auto Repair & Service, New Car Dealers