Pep Boys
11999 Us 70 Business Hwy W, Clayton, NC 27520
Reviews
12/30/2015
Provided by YPmobileNever in my life have I seen a business brimming with the incompetence that this PEP BOYS has. Not just the employees but the management as well. I have been screwed by this Clayton nc location twice now. There won't be a third.
The first time they changed the wrong tire. Then today 12-30-15 I called about a tire. They assured me they were in stock and I could get one installed immediately. I get there and they say it will be about 30 minutes and tried to sell me an extra tire I didn't want. After waiting an hour (the manager called me a liar on this even though I was there before he got there) they tell me I can't have the tires. They are for someone else. They said they could order them or I could drive to the store and pick them up myself. I asked why couldn't they put one on my truck and they go to the other store and get another tire since its not that far and I didn't want to drive with a bad tire. They said no. Luckily JUST TIRES is right across the street. I went there and got a GOODYEAR installed for only $10 more than PEP BOYS wanted for a DAKOTA DAFINITY. 20 minutes later I was on my way. I would still be waiting at PEP BOYS
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Brands
- AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
- Payment method
- amex, cash, check, discover, master card, visa, diners club
- Associations
- AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
- Other Link
- Categories
- Automobile Parts & Supplies, Automobile Accessories, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Tire Dealers