John Hogan's Roofing

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I originally picked this company because they are GAF Elite roofers and they have a better warranty for not much more money. They also had good reviews via Angie's List. The estimator came out. I told him that I cannot go with dimensional shingles. He kept pushing and pushing. I told him no I needed 3 tab shingles because of the pitch of my roof. He told me "I don't know where you got your information from, but that is incorrect." He kept bringing up the dimensional shingles and did not understand why I wouldn't use them. After he did the measurements we went in the house. He said with 3 tabs he wanted to install self sticking, but then he said that would not work with gable vents and ridge vents that I would have to close the gable vents off. I asked him where did he think I was getting the money for that? He kept going back and forth that self stick would work, then they woudln't, then they would again. He said I needed insulation. The next after I talked with my insurance guy (per the estimator's request) about my discounts on secondary barrier and hurricane clips, I called the estimator back and he said he said I had eave vents, he had the wrong size on the sky light, and she said I needed a solar fan. He was going round and round, back and forth he was unorganized. I don't have eave vents. He did not like that I asked for clarification on where the hurricane clips would go. He insisted that I have eave vents and the self sticking would not work. He said that maybe he could make it work, but I would need a solar fan. We ended the call and I told him I was calling his boss. I called to talk to the president of the company on Tuesday, but he wasn’t there. I requested that he call back that night or on Thursday. The estimator called and left a message to apologize for the way he had spoken to me and that he was having a really bad day. The president called back Wednesday and left a message and said that it was a personality conflict. We are backed up and we don’t have another estimator and I suggest that you find another company to do the work. I called back and of course the president was not in the office again. I told the woman that I spoke to that this was not a personality conflict, because the estimator even called and apologized. I told her that I did not think it was very professional that Mr. Hogan called and left a message when I asked to speak with him personally.