AAA Appliance

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Please do not buy from these people.They are very unethical.I had purchased an oven on 01/27/14 for 175.00 and today is 03/08/14. After the promised 3 day delivery i had tried to contact him over and over and was promised delivery as of yesterday the owner said take him to court he is giving me nothing.From what i hear most of his appliances are stolen items from crack heads. This is a ghetto store avoid at all costs.

Update 03/09/14...
I have waited over 40 days for a gas oven I paid for in advance..I had told the owner I had filed a report with the BBB. He called me back and had threatened too have me killed.Said he could have someone take care of me in 10 minutes and I have no idea who Im messing with.

You would do better looking on the streets, finding an appliance someone threw out, and fixing it yourself. That's how crappy this place is. They are a bunch of lazy drunks that don't know how to run a business. They showed up at 11 at night TOTALLY DRUNK. my brother did ALL THE WORK. And to top it off bought the wrong thing. Then when I called about a replacement the owner had the audacity to give me attitude! Save your money and shop elsewhere because with these clowns you definitely get what you pay for!

Hi. My fiance and I purchased an LG fridge from AAA Appliance in Cleveland for $648 on 5-24-14. My fiance and a buddy of his went and picked it out and transported it home themselves. We waited a day before plugging it in only to find out that it ran, but wasn't cold. I found a stamp on the inside that said "certified junk" and writing on the back saying "dryer needs replaced". We contacted the store and they said they would send someone out to look at it. After weeks of trying to get a hold of them again since the time and day we set up was ignored and no one showed up, he finally answered and gave and excuse that their employee was sick and couldn't make it. We tried several time to set up something to have one of his people come look at the fridge, but he continued to call and make excuses for his no call-no shows. We ended up paying a third party to come look at it, another $125.62, and they said that a piece was completely cut in half and it didn't have any freon in it at all. He said it would cost a decent amount of money to get and replace what needs fixed to where he would just consider it a complete loss and wasn't worth the repair. We had to borrow two mini fridges to live out of for 3-5 months until we had enough available on a credit card to buy a new full size fridge from Home Depot. We continued trying to get a hold of the store to no avail. We ended up getting a box truck and driving all the way back to Cleveland with the non-working fridge to talk face to face with the owner. He said we were able to swap the broken fridge for another appliance if we wanted for what we paid for the fridge. We agreed since we already ended up buying a new fridge and looked at what he had, which wasn't much and a lot of it looked horrible like you could buy them on Craig's List for $50 each. He signed and dated a store receipt saying that he "agrees to replace the LG fridge with a nice working black gas stove before Dec. 25 to replace the value of the fridge including delivery." and we let him take the broken fridge (BIG MISTAKE) in good faith he would come through for us. That was 12-12-14. By not getting the stove, our first family Christmas at our first new house was ruined. I had to buy a slow cooker and use our microwave to make ham to feed about 15 people. The kids were upset that we couldn't bake cookies as a family either, and as a parent all I could want for my own Christmas is that the kids be happy and have the Christmas that they want. We have tried getting a hold of him and he had yet again started to make excuses or ignore our calls. At this point, we just want our money back, but are willing to go to court since he is refusing to refund our money or give us another working appliance. I wouldn't send my worst enemy to this dump. It has even put an extreme strain on my relationship to a breaking point. This man does not care for his customers and will string you along while keeping your hard earned money. DO NOT GO HERE.

My advice don't buy from these people they'll just yank you around by the chain, wasting your time.



we purchased a stove from these people on 02/11/2015 they said they would have it guaranteed delivery on Friday, never showed up so we called them to find out "oh something is wrong with the oven we had to order a part to fix it." Ok well you couldn't call and let us know? so now we picked out a different stove since the "PART" never showed up. ok guaranteed delivery yesterday 02/25/2015 of a different stove supposed to be "GUARANTEED" delivery by 8:30pm guess what never showed up. We called the owner last night he said guaranteed delivery early today so we said just never mind we want our money back, so we tell the owner we'll be there today to get the money, lady who is there says she doesn't have the authority to give the money back, so we call the owner while we were there and he says hes busy out doing "deliveries" and to come back tomorrow for the money. So we will see tomorrow,

I bought a refrigerator and stove from AAA Appliances and they were wonderful they went by policy I received my appliances on time the workers were very careful and friendly and the appliances were in more than decent condition and very affordable