Alicia Jelenic, Realtor

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From By Owner to By Alicia! We had our home for sale by owner and one day Alicia called and respectfully asked if she could set up a time to see our home. She identified herself as a Howard Hanna agent and wanted to see the inside of it because she thought she might have an interested buyer. I was a little hesitant but after meeting with her I realized she wasn't trying to get my listing but really just wanted to introduce herself and see our house. She called me a few days later and scheduled a time for her interested buyer to see our home!

After that I asked her if she would be interested in listing our home with Howard Hanna because we were so happy with her fast responses and feedback. A few months later I had her list 2 more investment properties my husband and I were interested in selling.

Her no pressure approach and quick replies made the decision easy and we've been happy with her representation.

I would have rated her with 5 stars but it took a little longer for her to get the signs into the yards due to a delay with Howard Hanna, but other than that the experience was great.

Professional and Friendly. Very quick to respond to emails and always picks up the phone when I call her. I was a bit hesitant to work with someone from one of the larger real estate brokers but now, as a very satisfied first-time home buyer I would recommend Alicia and Howard Hanna for anyone in the market. I referred her to some of my friends and family members and they've also had an overall great experience. She even went out of her way for a friends who was just interested in renting.

A few Bumps along the way! But...other than that a good job. It really wasn't even Alicia's fault but I ended up using Howard Hanna for the mortgage and it wasn't the best experience. As far as Alicia, she's a sharp agent and she always called me back the very same day. It took a few months (only because it was a for sale buy owner, not listed) but she finally found us our home - I'm glad we went with the pool, the kids love it!