Cleveland Clinic I Building - Cole Eye Institute

Write a Review216-444-2020

My doctor was great, but the main campus Cole facility was abysmal. Absolutely DO NOT have your cataracts done there unless you 1)bring a blanket or winter coat for the practically subzero lobby (I understand keeping operating rooms cold to prevent bacteria growth, but the lobby where you and family wait before procedure is another thing) 2) be prepared to be there at least 4 - 5 hours for your 15 minute procedure. Yes, I got there exactly when they told me to yet I waited 3 hours (for the first eye) before they even took me back to prep me. For the second eye, I only waited about 2 hours in the lobby, but then waited another 2 hours in the prep area before they finally did my surgery. Each surgery itself only took 15 minutes. Other people in the lobby with me both times said they had exactly the same experience. If you're able to have your procedure at ANY OTHER facility, I strongly advise you to skip Cole main campus.