Montrose Volvo of Cleveland
9600 Brookpark Rd, Cleveland, OH 44129
Reviews
12/24/2021
Provided by YP.comMy husband and I bought a 2019 Volvo from this company. They were professional, efficient and worked with integrity. I would highly recommend them for you car shopping experience. Tom Donalon was patient, kind, helpful and professional. He was not pushy or aggressive, just showed us the options and allowed us to decide without any pressure. Thank you, Tom. When we picked it up from dealer, William Anton was knowledgeable, friendly, professional and very helpful with understanding all the gadgets and amenities. Thanks Bill. We really appreciate it. And how could I forget Rafi..
He was very helpful in figuring out options for us.. Again, he was not pushy or aggressive, allowing us time to think things through and come to a decision that worked for us.. Thanks Rafi! We love our Volvo and are grateful to the team at Montrose. Scott and Michelle H.
08/06/2021
Provided by YP.comBobby O. was excellent! You got a customer for life!
11/24/2015
Provided by YPmobileBought a new Mazda 3 from Seth. He was patient and helpful. Phil, Adam were great as well! Positive Experience
10/31/2015
Provided by YPmobileThX 2 Seth for really helping me!!! My credit was bad but he didn't give up and fought for me. THANK YOU!!!!
01/24/2013
Provided by YP.comDon't take your car there for service. They consistently find things wrong with the car, or make things wrong with the car, where there were none. I can't tell you how many times I have taken my car in for an oil change or a cosmetic detailing and walk out with bills in the hundreds of dollars.
It happens almost every time and I have owned my Volvo for 5 years now. The latest one was this week. I took my car in for a cosmetic detailing and I walk out with a $380.00. I immediately felt the car steering wheel shaking as I drove it the next day to work. I called to bring it back in, and they wouldn't have a loaner fo 5 days, forcing me to drive my car. The yellow light went on. Now another $180.00 today. So...I go in for a cleaning and end up with a $560.00 bill. And this is not the first time....it happens consistently.
I can't wait to trade in my Volvo for another make soon.
My advice is steer clear on Montrose Volvo. I also have a Toyota and I've had wonderful service at Sunnyside Toyota for 13 years.
I can't accuse Montrose Volvo of purposely finding problems, but I can tell you that they make more of them than you had. Go to another dealership for repairs.
10/24/2012
Provided by YP.comI brought my volvo in from out of state and used the Montrose volvo Service dept multiple times.
Oil changes were fine (except the crappy job they did of washing the car) but when I brought my car in to have the tail light fixed, they actually left the lights on and the battery was dead when i picked it up. It was after hours, so I had to get a sales guy to jump my car for me.
the NEXT time I took it in for half a brake job (back brakes only) they quoted me $219 when I dropped it off, and charged me $555 when i picked it up. no refund, no apologies.. never again.
10/24/2012
Provided by YP.comMore Business Info
If you are looking to buy a new, used or pre-owned vehicle and need financing, Montrose Auto Group is the dealer for you!
- Hours
- Regular Hours
Mon: Tue - Wed: Thu: Fri: Sat: Sun Closed - Extra Phones
Fax: 216-398-3366
- Brands
- Volvo
- Payment method
- all major credit cards, debit, financing available, check, travelers checks, amex
- Location
- Several Locations in Fairlawn, Cleveland, Akron, Alliance, Kent, Sheffield, Louisville Ohio and Hermitage Pennsylvania
- Categories
- New Car Dealers, Auto Repair & Service, Automobile Parts & Supplies, Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers, Used Car Dealers
- Other Information
Wheelchair Accessible: Yes
Parking: Lot, Free