The Exchange

Write a Review440-845-0828

OPEN NOW - Closes at 9:00pm

The deals are good, and place is convenient. But that dosent mean anything when the employees act like they don't want your money when you walk through the door and I traded a fue things in they put my name in the computer but when I went a week later I was asked to give a slip saying how much I had but isn't that what the computers for.

Complete FAIL. Purchased a "working" overpriced NES and wasted 2 hours of my valuable Sunday. Get home to find it is NOT working (even though they "tested" it) returned to the store and said if they simply provide the 5 dollar part it needs to repair, I would still take it... They refused and said that I would still need to pay the 75 for the broken NES and 15 for the part. LOSERS. No customer skills whatsoever. It is only a matter of time till these trash stores are gone forever, and incompetence like this is a big part of it (other than the internet). Also I felt very rushed on my purchases throughout the store with the un-knowledgeable girl. Never again.