Hilcrest Memorial Gardens & Mausoleums

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Do not use Hilcrest Memorial Gardens in Cleveland, TN. These people are very insensitive to grieving families. After taking several months (May2010 to Sep 2010) to get a flower vase for

my parents crypt, they installed it by gluing it to the marble face. The vase fell off on

Memorial day 2011, when I tried to put new flowers in it. It is now almost Aug 2011 and it

still is not put back on, and they have now taken the name plate off. In spite of several visits and phone calls to their office, and numerous promises from them to fix it, it is not done.

Do not have a loved one interned here!!!!



We paid $232.40 for a Vase to be installed on a crypt at Hilcrest Memorial Gardens, in Cleveland, TN on May 13, 2010, it was stuck up with glue some three to four months later. The vase was the wrong color and did not match any of the others on the crypt and placed on the wrong side of the plaque. On memorial Day of this year, 2011, the vase fell off and we have been trying to get it replaced since

then, to no avail. We have received many promises for dates of completion , but the last time we went to the site on Monday, July 25, 2011 they had taken down the Name plaque. What will it take to get this resolved?